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ControlPoint 8.8 - Administration Guide

Preface Configuring the Environment in Which ControlPoint Will Run The ControlPoint Configuration Site Managing Your Farm List Managing Your ControlPoint License Granting ControlPoint Access to Web Applications and Content Databases Configuring ControlPoint Services Using Discovery to Collect Information for the ControlPoint Database Cache Using Sensitive Content Manager Services Managing ControlPoint Configuration and Permissions Modifying ControlPoint Configuration Settings
Changing Default Settings for Actions and Analyses Changing Default Settings to Improve Application Performance Audit Log Configuration Settings Changing Settings for Anomalous Activity Detection Restricting Functionality for Members of the Business Administrators Group Changing Default Settings for ControlPoint User Groups Changing Settings to Improve Discovery Performance Changing Settings to Accommodate Special Environmental Factors Changing Default Settings for Navigation Managing Site Provisioning Settings Specifying Global Settings for ControlPoint Policies Setting Preferences for the ControlPoint Scheduler Miscellaneous and Custom Configuration Settings Special-Purpose Configuration Settings
Changing Trace Switch Logging Levels Archiving SharePoint Audit Log Data Troubleshooting
ControlPoint Log Files Troubleshooting Configuration Errors Troubleshooting the ControlPoint Application Interface Troubleshooting Discovery Troubleshooting SharePoint Users and Permissions Troubleshooting Site Provisioning Troubleshooting ControlPoint Operations

Site Collections Display as "Inaccessible"

Issue

Site Collections display in the SharePoint Hierarchy followed by the text Inaccessible.

Reason

When a Content Database is added to a Web application, the ControlPoint Service Account must be granted access to it.

Solution

The ControlPoint Application Administrator can Grant the ControlPoint Service Account access to the content database(s) within the Web application(s).

Site Collections Grayed-Out and "Locked"

Issue

All of the sites beneath a Web application in the SharePoint Hierarchy are grayed-out and are labeled "Locked."

Possible Reason

You added one or more content database to an existing Web application, but the ControlPoint Service Account was not granted access to it.

Resolution

The ControlPoint Application Administrator can Grant the ControlPoint Service Account access to the content database(s) within the Web application(s).

When Launched from a Server That Has IE Enhanced Security Configuration Enabled, ControlPoint Fails to Launch Properly

Issue

When you launch ControlPoint from a server for which IE Enhanced Security Configuration (IE ESC) is turned on and you are using Internet Explorer 10 or 11 as your browser, the application fails to launch properly .

Resolution

In the Server Manager, make sure IE Enhanced Security Configuration (IE ESC) is off.

Enhanced Security 2008

Enhanced Security 2012

 

Number of Child Objects Specified for an Object in the SharePoint Hierarchy Doesn't Match Number Displayed

Issue

When you expand a Web application or site collection in the SharePoint Hierarchy, the number of child objects you see is fewer than the number that appears in parentheses.

Reason

ControlPoint is security-trimmed to enforce SharePoint permissions.  The number in parentheses beside an object represents all child objects.  However, the objects that you actually sees depends on your SharePoint permissions.  See ControlPoint Security in the ControlPoint User's Guide.

 

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