Issue
Site Collections display in the SharePoint Hierarchy followed by the text Inaccessible.
Reason
When a Content Database is added to a Web application, the ControlPoint Service Account must be granted access to it.
Solution
The ControlPoint Application Administrator can Grant the ControlPoint Service Account access to the content database(s) within the Web application(s).
Issue
All of the sites beneath a Web application in the SharePoint Hierarchy are grayed-out and are labeled "Locked."
Possible Reason
You added one or more content database to an existing Web application, but the ControlPoint Service Account was not granted access to it.
Resolution
The ControlPoint Application Administrator can Grant the ControlPoint Service Account access to the content database(s) within the Web application(s).
Issue
When you launch ControlPoint from a server for which IE Enhanced Security Configuration (IE ESC) is turned on and you are using Internet Explorer 10 or 11 as your browser, the application fails to launch properly .
Resolution
In the Server Manager, make sure IE Enhanced Security Configuration (IE ESC) is off.
Issue
When you expand a Web application or site collection in the SharePoint Hierarchy, the number of child objects you see is fewer than the number that appears in parentheses.
Reason
ControlPoint is security-trimmed to enforce SharePoint permissions. The number in parentheses beside an object represents all child objects. However, the objects that you actually sees depends on your SharePoint permissions. See ControlPoint Security in the ControlPoint User's Guide.
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