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DR - Adding Enclosures (4039228)
User wants to add an enclosure - getting error enclosure license not installed. ... User don't have the correct license installed on the DR. ... through CLI, user can use command: "system --show --license"
Daily Report Configuration Commands (4033230)
Addresses how to change the delivery time of the report and how to enable or disable the report? ... To adjust the email report will require ssh over to the DR as administrator. ... The syntax to disable the daily report is as follows:
Error: Unsuccessful adding enclosure N/A: N/A is not a valid argument for enclosure. (4043358)
After connecting an expansion shelf to a DR system, it shows the following error: ... The DR is not recognizing the MD properly ... Make sure that the expansion shelves are connected properly as explained in the DR Series System Administrator's Guide
DR4100 is presenting broken pipe errors when receiving replicating vRanger savepoints. (4042769)
DR4100 is presenting broken pipe errors when receiving replicating vRanger savepoints. ... Events in Target DR4100 displays disconnections. ... The Schedules configuration window is taking an abnormal amount of time to load and then it fails.
How do I enable encryption on DR-Series appliances? (4042780)
How do I enable encryption on DR-Series appliances? <div>Encryption is enabled at the storage group level. ... So all containers within that storage group will be encrypted.</div><div></div><div>To enable it, in the web UI go to System Configuration -> Storage Groups, click the Edit button next to the storage group on which you want to enable encryption.
How to reset iDRAC from command line (4041886)
If iDRAC locks up, is there a way to reset it remotely via command line? <div>Please log into the DR appliance via ssh, and verify the current iDRAC network settings using this command:</div><div></div><div>maintenance --remote_access --show</div><div></div><div>If the settings are incorrect, you can set them manually like this:</div><div></div><div>maintenance --remote_access --enable --static_ip --ip 192.168.1.15 --netmask 255.255.255.0 --gateway 192.168.1.1</div><div></div><div>That's just an example; use your appropriate settings.</div><div></div><div>If the settings look correct, try resetting the iDRAC with the command:</div><div></div><div>maintenance --remote_access --racreset</div><div></div><div>Then you'll have to wait for the iDRAC to reboot before trying to access it again. You can also monitor the status while it is rebooting with the previous mentioned "maintenance --remote_access --show" command.</div><div></div>
How to change available storage alert threshold? (4043647)
How do I change the threshold where this alert is generated: ... Critical Event Appliance available storage level is below the set threshold. ... You can change the setting (alert only, not the threshold where the DR actually goes into read only mode) from 70-90%
Is there a way to tell how much data is written to a DR6300 in a 24 hour period? (4043648)
Is there a way to tell how much data is written to a DR6300 in a 24 hour period? ... You could look at individual container stats (Active Bytes), and set the zoom to 1 day. ... You can also look under Dashboard -> Usage, and set the filter to 24 hours.
Unable to retrieve NFS Statistics or HTTP Service failed (4041893)
Event Logs ... 3170961 CRITICAL 2019-05-13 10:44:24 HTTP Service failed. ... Web services will be unavailable. ... Watcher reporting ... 2019-05-13 10:44:24 watcher[10191]: [10227] ALERT: Process HTTPD monitor is not healthy
Email Alerts or Notifications are Not Being Sent By the Appliance (4033135)
Email Alerts or Notifications are Not Being Sent By the Appliance. The email settings are configured and correct <p>Sender configurations are not set</p><p>If running pre 4.0.3 there is a defect 17427 that will not access the update sender command alerts --email --sender_email (sender_email@domain.com)</p> <p>Upgrade to minimum version 4.0.3 </p><p>ssh to the DR as administrator</p><p>Execute command to update the sender configs</p><p>alerts --email --sender_email (your_sender_email@domain.com)</p><p>Run command to ensure update:</p><p>alerts --show --email</p><p>output should be similar to:</p><p>administrator@DR6300> alerts --email</p><p>Appliance Alerts : No</p><p>Software Updates : No</p><p>Alert email settings updated.</p><p>Recipients : darrell.williams@quest.com</p><p>Relay Host :</p><p>Admin Name :</p><p>Company Name :</p><p>Admin Email : darrell.williams@quest.com</p><p>Sender Email : darrell.willams@quest.com</p><p>Phone :</p><p>Comments :</p><p>Appliance Alerts : No</p><p>Software Updates : No</p><p>Email SNMP Trap's : No</p><p>Email Daily container stats : No</p><p></p>
How to create a TCPdump on your DR (4043869)
For troubleshooting purposes a TCPdump can be used to trace traffic and what is being sent over the network. ... Log on to the DR webGUI using administrator ... Navigate to Support | Diagnostics ... Open the action menu (the three dots in the top right corner
E-mail recipients list not updating correctly (4044876)
When updating the e-mail recipients list using the webGUI or the CLI the list does not update correctly and shows additional recipients ... There are three known causes: ... Mismatch between users and e-mail recipients
DR hanging on Dell logo screen during POST (4040290)
DR gets stuck on Dell logo screen at boot and it's not possible to get past it and let the DR OS load.
How to generate a TSR log file (4045475)
How to generate a TSR log file The TSR log (or Troubleshooting report) is available from the iDrac version 7 or 8, if the firmware is at 2.10 or later. ... If iDrac firmware version is between version 2.10 and 2.30, follow these steps:
Limit or throttle replication speed (4043047)
Need to limit or throttle replication speed. ... This can be achieved through the following command: ... replication --limit --speed <<num><kbps | mbps | gbps> | default> --target <ip address | hostname>
Does DR2000v use the same upgrade file as physical DRs? (4045124)
Does DR2000v use the same upgrade file as physical DRs? <br> <div>DR2000v has its own upgrade file available from the downloads site:</div><div>https://support.quest.com/dr-series/dr2000v/download-new-releases?filterType=software&filterValue=Upgrade%20File</div>
Unable to change the subnet mask/gateway on DR (4042019)
Changing only the subnet mask or the gateway doesn't work on the web interface. ... Changing it from the CLI returns the following error: ... "ip address" is not a valid argument. ... Valid argument(s) for --ip are IPv4/IPv6 address not already in use.
Prioritize Container \Replication (4043120)
With container replication is there a way to prioritize what file/folder gets replicated first. ... We are finding that with network speed and file size that not everything is getting replicated in the time frame allowed.
Will the DR go offline when adding an Expansion Shelf? (4042210)
We are planning to add a expansion shelf to one of the existing DR6300 and had a question whether or not the DR system be available when it is adding an enclosure. ... Also does the system try to rebalance when it sees the newly attached storage? will this impact normal operation of the DR system.
Unable to ping gateway (4043875)
DR wouldn't reply ping. ... Physically DR showed connected, all NIC LEDs were on and bond1 MACs showed on the switch. ... DR wasn't able to ping the gateway. ... Customer had changed the ports mode were the DR bond1 connected on the switch to trunk.
"Network Interface Controller PCI Slot # Port # disconnected. Connect it to a network and/or check your network switches or routers for network connectivity issues." (4042256)
Connect it to a network and/or check your network switches or routers for network connectivity issues."</p> Network cable was disconnected.
Filesystem has reached the maximum allowable File(s) and Directories limit (4043980)
"Filesystem has reached the maximum allowable File(s) and Directories limit" Alert <p>Inodes have reach 128K limit for a container. ... Check possible containers that could be the issue.
OST container offline after re-installing BUE (4043945)
Windows shows Quest OST plugin installed but dll's are not there.
Current Bytes value is smaller than Post Dedupe Bytes or Post Dedupe Bytes (4038564)
maintenance --filesystem --start_scan ... The filesystem scan will check the actual bytes on the system and will fix the statistics. ... If the statistics are still incorrect after the scan and your system has an OS version prior to 4.0.3, perform a cold reboot and upgrade your appliance.
OST Issues After Upgrading the DR and OST Plugin. (4043052)
On DR-4100 we upgraded to version 3.2.0802.3 OS There are issues creating OST storage devices and interruptions of connectivity. ... <div><p>If the plugin > than DR then could cause some bad things</p></div><p></p> <div>The OST plugin can't be greater than the DR.
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