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How to change bond mode (4044738)
*Prior making any changes confirm the iDrac virtual console is available or console level access is available in case network connectivity is lost. ... 1. Run "network --show" to list the existing adapters and confirm the bondX to modify.
Foreign configuration(s) found on adapter. (4043874)
There are offline or missing virtual drives with preserved cache. ... Please check the cables and ensure that all drives are present. ... Press any key to enter the configuration utility. ... Disk(s) was replaced or reseated.
Is it Possible to Increase the Storage of the DR4100? (4032692)
Is it possible to increase the storage of the DR4100 equipment We're out of space <div>Increasing storage isn't an option on the DR4100. ... It would require to add an MD1200 expansion plus license.
How to Update the IDRAC firmware? (4044723)
How to Update the IDRAC firmware? <p>The update takes place in iDRAC utility under iDRAC settings within the Update Rollback section.</p><p>The latest iDRAC with Lifecycle Controller update can be found on dell.com/support/ </p>
How to create CIFS container? (4042992)
To create a CIFS container or any protocol container in the latest 4.x build, follow the steps below: ... 1. login to the DR web GUI as administrator ... 2. Click on containers ... 3. Select All Containers
Cannot change the hostname on DR appliance joined to AD domain (4038574)
When trying to change hostname on my DR appliance, I receive message "The hostname cannot be changed, because the system is already joined to an Active Directory Service (ADS). ... What is the procedure for changing the hostname?
Not Able to Connect to the DR, Periodically Requires a Restart (4042955)
Not Able to Connect to the DR, Periodically Requires a Restart Most common with pre 4.x versions, older version of Kerbos <div>Work Around:</div><div></div><div>In the samba log you may see messages about kerberos authentication. </div><div></div><div>First step recommended is to try to join the DR back to the domain. If the GUI shows it connected, then drop and re-add.</div><div></div><div>This is an older version of the software, there were bug fixes with the latest release. Upgrading to the latest 4.x build is recommended.</div><div></div><div>Steps:</div><div>1. Re-add the DR back to the domain and monitor the behavior</div><div> if that doesn't work</div><div>2. Upgrade to the latest release.</div>
Changing route for different networks (4044713)
Have multiple interfaces on different networks and need to assign the gateway for each network.
Error: Disk at slot 6 is missing, all 12 disk(s) should be present in the enclosure. (4039563)
Expansion shelf was not purchased through Quest and subsequently not all drives were populated. ... The DR appliances require expansion shelves to be fully populated and properly licensed. ... Please contact the Quest sales team for any licensing questions.
Can different models of DR replicate each other? (4042082)
Can different models of DR appliance replicate to each other? ... For example can DR4300 and DR4100 replicate each other? ... Replication relationships can be created between any of the DR appliances as long as they are both running the same software build.
The DR is Filling up. (4042967)
It was determined that there were Subfolders containing backups that have no owner because of this ... Those files were not getting aged out ... After replacing the owner of the backup folder and all subfolders with the correct account used by Commvault or Media server, the storage freed up drastically.
How do I expire data on the DR appliance? (4042080)
How do I expire data on the DR appliance? ... The DR appliances do not have a mechanism for expiring data. ... The DR appliance is merely a destination target for backups to be used by backup software such as NetVault, VRanger, etc. Please consult the documentation for your backup software solution for retention policies.
Changing the replication source (4044757)
Is it possible to change the replication source of a replication relationship? ... Would that require data to be re-seeded? <div>The already replicated data won't be re-transmitted, but we recommend that you create a new target container for the new replication, in the same storage group as the old target container.
VEEAM is Unable to Write Data to an Encrypted Container (4043773)
Unable to write data to an encrypted container. ... The Job says unable to create a folder. ... Can't access the path to the CIFS share. ... Logged in to the host as he account and was able to create a folder.
Replication is not supported between Quest and Dell VTL devices (4042062)
Replication is not supported between Quest and Dell VTL devices This has been fixed in the new 4.0.3 release.
How do you shutdown or reboot the DR appliance from Webconsole. (4042922)
How do you shutdown or reboot the DR appliance from the Webconsole? ... ANSWER: ... Go to the "Supprt" summary on the left side of the Webconsole, then click on the 3 dots on the upper right side of the dashboard.
The system board consumption current is greater than the upper warning threshold (4042063)
The following alerts are present: ... The system board Consumption current is greater than the upper critical threshold. ... The system board Consumption current is greater than the upper warning threshold.
Are Wildcard Certificates supported? (4032729)
You need to install a Wildcard Certificate and change the private key. ... Workaround: ... None ... Status: ... Wildcard Certificates are currently unsupported on the DR series. ... Waiting for fix in a future release.
Can you Switch from Using CIFS to ISCSI Protocol? (4043821)
Can you Switch from Using CIFS to ISCSI Protocol for backups? <div>ISCSI like Fibre Channel is only used for VTL backups, so this would not be a supported or available option for any other backups to switch to from CIFS.
Is it possible to throttle bandwidth traffic when replication is managed by vRanger or Netvault? (4042911)
Is it possible to throttle bandwidth traffic when replication is managed by vRanger or Netvault? <div>For CIFS replications where replicaiton is handled by the DR itself, there is a table where you can modify the bandwidth limits for replications by going to System Configuration -> Networking.</div><div></div><div>However, for RDA containers where replication jobs are handled by Netvault or vRanger, this table is not populated, so setting bandwidth limits must be done via command line.</div><div></div><div>As an example you can log in via ssh / putty session, and run:</div><div></div><div>rda --limit --speed 10mbps --target other-dr-ip-or-host</div><div></div><div>Then you can view the table with:</div><div></div><div>rda --show --limits</div>
After Replacing the Motherboard the DR is in Maintenance Mode. (4040811)
The system OS was also upgraded and the state did not change. ... <div>Update.log specified failed to update the backplane </div><div>13 12G Backplane Expander Firmware ... false ... Attempting install.
How to change IP address through the CLI (4040832)
Need to change the DR IP or iDRAC IP through CLI ... DR IP can be changed with: ... network --setstatic_ip --ip a.b.c.d --netmask a.b.c.d --gateway a.b.c.d --bondif <bond#> ... iDRAC IP can be changed with:
The hard drive I received as replacement is larger that the others currently used (4032928)
Depending on availability, it's possible that the replacement drive will be larger if one of the same size is not available. ... As long as the drive is larger, it can be used as replacement.
How to Install a License on the DR 4000/6000 series? (4039089)
How to Install a License on the DR 4000/6000 series? <p>DR series requires a software license to operate.</p><p>Maintenance mode is expected if there is no license installed.</p><p>System state: Manual Intervention Required </p><p>Description: This DR requires a license to operate, please install a license. </p> <div>To install the software license, log into the Web GUI:</div><div>1. Under the navigation panel expand System Configuration </div><div>2. Select Licenses </div><div>3. On the Licenses page, upper left should display a heading Upload License File </div><div>4. Click on Select License File </div><div>5. Upload the license</div><div><p>6. Click open</p></div><div></div><div>The license should install at this point.</div><div></div>
How to Troubleshoot Power Supply Unit Problems? (4039115)
Storage External Enclosure 0:0 PS 1 failed. ... Troubleshooting power supply unit problems ... 1. Ensure that no loose connections exist. ... For example, loose power cables. ... 2. Verify that the power supply handle/LED indicates that the power supply is working properly.
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