Domain Rewrite requires a matched mail user or mailbox in the other tenant. You do not need to create contact objects for the mailboxes being rewritten. However, if you have already created contacts for a unified global address list, then you may need to update them so that they can function with Domain Rewrite processing.
When enabling Domain Rewrite for mailboxes that have contacts in the other tenant, ODM will attempt to add the contacts to specific Domain Rewrite groups. This action will fail if the contacts were not created by ODM Directory Sync. This can be resolved either by deleting the pre-existing contacts or by updating an attribute on them that authorizes ODM to add them to the Domain Rewrite groups.
For contacts created in Active Directory, set AdminDescription = Created by DirSync
For cloud-only contacts, use PowerShell to set CustomAttribute15 = Created by DirSync
A Local Directory Sync agent is only required when working with Hybrid MailUsers (a mailuser object synced with a local active directory object). A Directory Sync agent is used to configure the mail-forwarding rule on the local AD object when working with Hybrid MailUsers. A Directory Sync agent is not required when working with Mailbox and Cloud Only Objects as mail-forwarding rules are configured via EXO PowerShell.
Exchange Online transport rules and send connectors are used to route mail from an Microsoft 365 tenant to On Demand Migration Domain Rewrite Service. Transport Rules examine a message to determine if it should be rewritten and the connectors route the message to On Demand Migration Domain Rewrite Service. This ensures that only messages that need to be rewritten are routed to On Demand Migration Domain Rewrite Service and messages that do not are immediately sent to the recipients.
Important Tip: Support for the Domain Rewrite Service is limited to mail flow configurations that use Microsoft 365 for message ingress and egress. Centralized mail flow configurations that use the on-premises Exchange environment for inbound and outbound message delivery may require custom configuration with Support.
There are 3 categories of transport rules. The following section outlines each category and describes the naming convention used for the rules.
For outbound messages, a sorting rule examines each recipient on an SMTP message and adds an SMTP header to identify if the recipient is internal or external.
BT-IntegrationPro-Out-S-Internet – rule for external recipients.
BT-IntegrationPro-Out-S-[Guid]-[#] – rules for internal recipients in target tenant [Guid] where [#] indicates a block of SMTP domains. E.g. BT-IntegrationPro-Out-S-15d82781-e5e8-4691-a77f-0f5fb10b6482-1
For outbound messages, these rules determine if any of the From, To or CC addresses on an SMTP message include an internal or external recipient that should be rewritten and update the SMTP header added above appropriately.
BT-IntegrationPro-Out-[From/ToCc] – rules for external recipients.
BT-IntegrationPro-Out-[Guid]-[From/ToCc] – rules for internal recipients in target tenant [Guid]. E.g. BT-IntegrationPro-Out-15d82781-e5e8-4691-a77f-0f5fb10b6482-From.
The outbound rules ensure that Microsoft 365 routes only the messages that need to be rewritten to On Demand Migration Domain Rewrite Service. The inbound rules have two functions.
BT-IntegrationPro-In - rule for messages returning from On Demand Migration Domain Rewrite Service.
After a message is rewritten, it is returned to the original tenant for delivery to external recipients.
This rule removes the header added by the outbound rules so that a message is only processed by On Demand Migration Domain Rewrite Service once.
BT-IntegrationPro-In-DKIM - rule for messages returning from On Demand Migration Domain Rewrite Service.
When an external recipient replies to an ERS user, the message is rewritten back to the original domain. After which, the message is redirected to the original tenant.
This rule removes the secret key added to the header by the sending tenant to ensure the message was securely delivered before and after being rewritten.
Important Tip: Microsoft 365 Advanced Threat Protection default settings may cause issues with Domain Rewrite for inbound messages. Please ensure that "Automatic forwarding" is set to "On" in the "Outbound spam filter policy" for your source or target tenant depending on the rewriting scenario you choose.
When a user sends an email as user@source.com, the Transport Rules in the Source Tenant check whether the message is in scope for Domain Rewrite
At least one external recipient in “To” or “Cc”
Sender and/or at least one recipient in “To” or “Cc” is Domain Rewrite Enabled
If the message is in scope for Domain Rewrite and there are multiple internal and external recipients, the message will be bifurcated and:
Copy of the message sent to external recipient will be securely redirected to the Quest Rewrite Service using the Outbound Connector in the Source Tenant.
Copy of the message sent to internal recipient is delivered by Exchange Online at the Source tenant with unchanged addresses.
Important Tip: Messages directed to internal recipient(s) will not be processed by Quest Rewrite Service.
When the Domain Rewrite Service receives the message from user@source.com, it processes it by rewriting @source.com to @target.com for every user that has Domain Rewrite enabled. The addresses in "From", "To", and "Cc" of the email message are rewritten for all external recipients.
The Domain Rewrite Service adds a new DKIM-Signature to the message and securely (via the certificate uploaded during project setup) redirects it back to the Source Tenant using the Inbound Connector.
Exchange Online at the Source sends the message to external recipients as if it was sent by user@target.com, and all addresses of message recipients in "To" and "Cc" that have Domain Rewrite enabled appear as @target.com for external recipients
External recipient is not aware about @source.com and replies (or creates a new email) to user@target.com
When the reply or a new mail arrives to the Target mail domain, the Transport Rules in the Target Tenant check whether any recipients in the “To” or “Cc” are in scope for Domain Rewrite
If the message is in scope for Domain Rewrite and there are multiple internal (recipients in the Target Tenant) and external recipients (recipients in the Source Tenant with Domain Rewrite enabled), the message will be bifurcated and:
Copy of the message sent to external recipient (recipients in the Source Tenant with Domain Rewrite enabled) will be securely redirected to the Domain Rewrite Service using the Outbound Connector in the Target Tenant
Copy of the message sent to internal recipient is delivered by Exchange Online at the Target tenant with unchanged addresses
When the Domain Rewrite Service receives the message addressed to user@target.com, it processes it by rewriting @target.com back to @source.com for every user that has Domain Rewrite enabled
The Domain Rewrite Service new DKIM-Signature to the message and securely (via the certificate uploaded during project setup) redirects it back to the Target Tenant using the Inbound Connector
Exchange Online at the Target forwards the message to the Source
Source recipient gets the message as if it was addressed to user@source.com
When a user sends an email as user@target.com, the Transport Rules in the Target Tenant check whether the message is in scope for Domain Rewrite
At least one external recipient in “To” or “Cc”
Sender and/or at least one recipient in “To” or “Cc” is Domain Rewrite Enabled
If the message is in scope for Domain Rewrite and there are multiple internal (recipients in the Target Tenant) and external recipients, the message will be bifurcated and:
Copy of the message sent to external recipient will be securely redirected to the Domain Rewrite Service using the Outbound Connector in the Target Tenant
Copy of the message sent to internal recipient is delivered by Exchange Online at the Target Tenant with unchanged addresses
When the Domain Rewrite Service receives the message from user@target.com, it processes it by rewriting @target.com to @source.com for every user that has Domain Rewrite enabled. The addresses in "From", "To", and "Cc" of the email message are rewritten for all external recipients
The Domain Rewrite Service a new DKIM-Signature to the message and securely (via the certificate uploaded during project setup) redirects it back to the Target Tenant using the Inbound Connector
Exchange Online at the Target sends the message to external recipients as if it was sent by user@source.com, and all addresses of message recipients in "To" and "Cc" that have Domain Rewrite enabled appear as @source.com for external recipients
External recipient is not aware about @target.com and replies (or creates a new email) to user@source.com
When the reply or a new mail arrives to the Source mail domain, the Transport Rules in the Source Tenant check whether any recipients in the “To” or “Cc” are in scope for Domain Rewrite
If the message is in scope for Domain Rewrite and there are multiple internal (recipients in the Source Tenant) and external recipients (recipients in the Target Tenant with Domain Rewrite enabled), the message will be bifurcated and:
Copy of the message sent to external recipient (recipients in the Target Tenant with Domain Rewrite enabled) will be securely redirected to the Domain Rewrite Service using the Outbound Connector in the Source Tenant
Copy of the message sent to internal recipient is delivered by Exchange Online at the Source Tenant with unchanged addresses
When the Domain Rewrite Service receives the message addressed to user@source.com, it processes it by rewriting @source.com back to @target.com for every user that has Domain Rewrite enabled
The Domain Rewrite Service a new DKIM-Signature to the message and securely (via the certificate uploaded during project setup) redirects it back to the Source Tenant using the Inbound Connector
Exchange Online at the Source forwards the message to the Target
Target recipient gets the message as if it was addressed to user@target.com
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