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Foglight APM for Real User Experience 5.9.11 - User Guide

Getting started with Foglight APM Monitoring Transactions Viewing Real User Activity from a Geographical Perspective Assessing real user experiences during key sequences Monitoring the performance of web sites and endpoints Searching APM data Replaying sessions, hits, and sequences Visualizing search results Creating Custom Drag-and-Drop Dashboards APM Tile and View Reference

Searching and investigating hits

You can search for hits by time range, hit detail, analyzer, content category, or some combination of these parameters. You can also define match conditions to create very specific searches.

In the Search Hits dashboard, you can run a simple search or an expert search to find hits. You can also rerun the last search, save a search, load and run a saved search, or clear search results.

For more information, see the following topics:

Defining simple searches for hits

A simple search enables you to search for hits using the most commonly-used search criteria. If you want to search for hits that occurred within a particular time range or hits that match some set of conditions, you need to define an expert search instead.

2
Click Simple Search.

Select the time range for the search. If no other options are set, the search returns all hits occurring within the specified time range.

Optional—search by hit analyzer name. Specify the name of the hit analyzer that captures the data you want to find.

Optional—search hits based on the URI path. Specify a full or partial path using asterisks (*) as wildcards as required. For example, /css* returns all hits that have the subdirectory css in the Request Path hit detail.

Optional—search for hits in a particular content category. Select a content category from the list.

Optional—search for hits that caused a specified threshold to be exceeded. Select a threshold from the list.

4
Click Search.

Defining expert searches for hits

You can run a search using the same options as a simple search. You can also define a time range or some set of conditions.

2
Click Expert Search.

Select the time range for the search. If no other options are set, the search returns all hits occurring within the specified time range.

If you selected Time Range=specified time range, click the Calendar icon and specify a date and time.

If you selected Time Range=specified time range, select a length of time to search (starting from the starting time).

Optional—search by hit analyzer name. Specify the name of the hit analyzer that captures the data you want to find.

Optional—search by keyword. Specify a keyword that you want to match in the Response Content hit detail.

Optional—search hits based on the URI path. Specify a full or partial path using asterisks (*) as wildcards as required. For example, /css* returns all hits that have the subdirectory css in the Request Path hit detail.

Optional—search for hits in a particular content category. Select a content category from the list.

Optional—specify one or more conditions to match. Click Add. You can define a match condition on any hit detail or metric listed in the Source list. For help creating match conditions, see Defining match conditions for expert searches.

4
Click Search.

Understanding search hits results

When the search ends, the results are displayed in the Search Hits table. The search parameters appear above the table. If no hits matched the search parameters, the table is empty.

TIP: By default, a hit search returns a maximum of 1,000 hits. An APM Administrator can change this limit using the Hit Search Result Limit setting in the Configure Advanced Options > Settings dashboard. The APM Administrator can increase or decrease this limit within the range of 1 to 1,000 hits, but can never increase it over 1,000 hits.

The Search Hits table may contain some or all of the following columns. To hide/show columns, click the Customizer icon (beside the Search field) and select the columns to show.

When a hit belongs to a session, the Session Explorer and Session Detail View icons appear in this column. You can drill down to session details by clicking one of these icons.

Indicates the hit status using the standard severity icons:

Identifies the content category for the hit.

Drill down to more detail about the hit by clicking Hit Detail View .

View the content at the URL by clicking Replay Content Preview.

Displays the custom fields updated by hit analyzers that matched a hit.

NOTE: For a custom field to appear in search results, the custom field’s Storage option must be set to Show in search results or First column in search results. See “Defining custom fields” in the online help.

When an HTML page includes an HTML title in its definition, displays the HTML title.

Displays the time spent by the client-side browser and the web server on this hit, calculated using server timestamps. For more information, see “Tracking time spent on a hit” in the Foglight APM Reference Guide.

Displays the total time spent by back-end servers processing HTTP requests sent from the client. For more information, see “Tracking time spent on a hit” and “Understanding what is included in Back End Time” in the Foglight APM Reference Guide.

Displays the total time taken to download a complete page, calculated using server timestamps. For more information, see “Tracking time spent on a page” in the Foglight APM Reference Guide.

Displays the sum of the Back-End Time values for all hits associated with the page.

Displays the total time taken from the beginning of a navigation action (such as a click on a hyperlink) to the end of the load event when the page has been completely displayed in the browser. For an example, see “Tracking time spent on a page using instrumentation” in the Foglight APM Reference Guide.

Displays the time taken from the beginning of the request to the beginning of the response. For an example, see “Tracking time spent on a hit using instrumentation” in the Foglight APM Reference Guide.

Displays the URL for each hit.

Displays the client IP address of the real user.

Displays the time the hit was initiated.

Displays the HTML response status code for the hit.

Displays any exceptions that occurred while processing this hit.

Displays the web server IP address.

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