Migrator for Notes to Exchange 4.17 - Administration Guide

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IMPORTANT: The Quest Log Viewer requires that the application transmit log event codes from the computer hosting the Log Viewer to a remote Quest database of Solutions (useful information about the events associated with the log codes). The Quest Solutions database sends a corresponding Solution back to the Log Viewer for display to the user. This feature is enabled by default, but you can disable it by clearing the Enable Internet Access option on the View menu. Note: • The Log Viewer sends event codes to Quest servers in the United States, as the codes appear in a log file that has been opened into the Log Viewer window. • The Log Viewer sends only event codes and source IP addresses to Quest's server. No personally identifying information other than IP addresses is collected or sent. • Quest's transmission of Solutions corresponding to received event codes is fully automated (no human intervention or observation). Quest tallies the frequencies of event codes received and Solutions sent in reply, but does not associate those tallies with IP addresses or any other personally identifying information, and no other information is logged. • Quest servers treat each received event code as a query. Quest uses an event code only to determine which Solution to send back to the source of the query, and uses an IP address only to transmit the Solution to the source of the query. Quest servers log querying IP addresses as a matter of course, but Quest does not use them for any other purpose and does not disclose them to any other entity. • You may opt out of this feature, to prevent the transmission of event codes and IP addresses to Quest, by clearing the Enable Internet Access option on the View menu.

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How to ...

This section describes how to accomplish various tasks in the Log Viewer.

Using the Qsched.exe task-scheduling utility

The Migrator for Notes to Exchange (MNE) wizards are used to define the tasks that run migrations. Many wizards let you schedule tasks to run at certain times on certain days. Using the Manage Scheduled Operations screen in the Notes Migration Manager, you can revise the task-run schedules. However, the wizards and Manage Scheduled Operations screen only manage the scheduling of task runs and these schedules are saved in the SQL database.

The scheduled tasks are run by a low-level Migrator for Notes to Exchange Task Scheduler utility called qsched.exe which is located in the MNE installation directory. This utility is controlled by the MNE Task Schedule service.

The name of the task scheduler service is “Quest Migrator for Notes to Exchange Task Scheduler” and it is installed when you install MNE. By default, the task scheduler service is configured to be in the disabled state. The service is installed to run as Local System.

You can manage the task scheduler service as you would any other Windows service using the Windows Service Manager. Instructions for configuring a Windows service can be found at: http://msdn.microsoft.com/en-us/library/ms681921(v=vs.85).aspx.

TIP: If the Migrator for Notes to Exchange Task Scheduler experiences logon failures when trying to start the service, see How do I troubleshoot service startup permissions? in the How Do I ...? Appendix of the Migrator for Notes to Exchange Administration Guide.

When used, the task scheduler service polls the Migrator for Notes to Exchange database at regular intervals for any scheduled tasks and invokes the qsched.exe utility to run those tasks at the designated times.