Restore wizard
Now get back to Archive Manager for Exchange itself. Restore wizard accessible form the context menu on the Archive View/Public Folders tab allows administrator to restore all lost items in Public Folders in a few simple steps.
To restore all lost items in a public folder:
1.In the Archive view click on the Public Folders tab.
2.Right-click the public folder and from the context menu click Wizard.
3.In the pop-up dialog click Next.
4.Now specify the restore behavior. Either:
Mark documents as deleted after if checked, lost items will be restored to public folder and they will be marked for deletion in the archive
or
Create shortcut if checked, only shortcuts will be created for the lost items in the public folder
If necessary, check the Process folders recursively checkbox. Then click Next.
5.The Summary dialog displays your settings. You can check the number of items to be processed by clicking the Evaluate button. To process the items click Finish.
Public Folders Archive tab
This tab is generally used
·to restore lost items 
·as a public folder archive browser
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NOTE: On the Public Folder Archive tab the administrator can browse through folders and sub-folders. For each folder there is a list of all its items displayed in the right pane of the window. Different colors of the icon represent different status of the item. You can open the legend for icons when you right-click an item in the right pane and select Show legend from the context menu or you can click the Show legend icon on the toolbar ( |
). The Icons for public folder item
Restoring lost items
Users may have deleted the shortcut of an archived item simply by pressing the SHIFT key along with the Delete key on the keyboard or by clicking on the Delete icon on the Outlook toolbar and not by clicking on the Delete archived messages icon and selecting Delete from archive option, which is an Archive Manager Outlook AddIn feature.
In such cases those archived items are lost for the user. They cannot be reached by the user, but they still reside in the HSM store at least until their retention time expires. They can be recovered manually by the administrator only. Such lost items have a blue icon on the Public Folder Archive tab.
On this tab the administrator can restore:
·one lost item
·all lost items of a folder
·all lost items of a sub-folder
To restore one or more lost items:
1.Click View on the Archive Manager for Exchange menu bar. Select Archive. Then switch to the Public Folder Archive tab.
2.In the left pane find the public folder whose lost item(s) you want to restore.
3.To restore ONE LOST ITEM, open the public folder in which the shortcut to this item was originally kept. A list of all items of the public folder will be displayed in the right pane. Right-click the lost item (blue icon). In the context menu select Restore lost item option.
To restore ALL LOST ITEMS OF A PUBLIC FOLDER right-click that folder in the left pane. In the context menu select Restore lost folder items option.
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NOTE: If you want to display lost items only, right-click in the right pane and, in the context menu, click Show only lost items. |
4.In the pop-up Restore options window choose between two options:
a.Delete all versions of the document checkbox all versions of the lost item(s) will be marked for deletion in the archive, just the latest one(s) will be displayed in the public folder as non-archived
b.Restore shortcut only checkbox shortcut of the item(s) will be displayed in the public folder and all versions will be accessible
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NOTE: If none of the options is checked, email is returned to the public folder as non-archived and its versions, if any, are displayed as lost in Archive Manager for Exchange. |
5.Click Accept. The respective archived item will be restored to the folder its shortcut had been deleted from.
6.When restoring is over, in the Processing result window click OK.
Restoring public folders
When public folders or sub-folders with archived items are deleted, the information about the folder structure is available to Archive Manager. The entire folder structure can be restored. For example, the image below indicates that the sub-folder tree Conference > Vendors was deleted. Deleted folder names appear in blue color.
To restore the folder structure
1.Select the root node of the deleted folder structure.
2.Right click and select Create folder structure. The folder structure will be restored along with any archived items in those folders and the folder names will be displayed in normal black color.
