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Office 365 and Metalogix Archive Manager (4300974)
If you are planning to migrate to Office 365 and are currently using Archive Manager to archive messages from your current environment, the largest factor to consider is how you plan to handle archiving in the future.
Connecting Archive Manager to Office 365 (8.2 and newer) (4300277)
The Available Exchange Servers window opens. ... Select the Office 365 instance. ... You can click Back to select more servers to add or remove some of the selected servers.</p> <p>7. ... Set the permission as described below:</p> <p>·Set Public Folder permissions for <Exchange server online superuser> - grants OWNER permission for the Public folders to the Exchange serve online superuser.</p> <p>8.
Metalogix Archive Manager 8.8 CU8 Fixed issues (4378089)
551837 - Unable to get search result from both search servers when these servers are configured for 1 MAM server ... 552625 - Support 02584998: The online superuser name is too long (max supported size is 50 characters)
Metalogix Archive Manager 8.9 CU5 Fixed issues (4378088)
551837 - Unable to get search result from both search servers when these servers are configured for 1 MAM server ... 552625 - Support 02584998: The online superuser name is too long (max supported size is 50 characters)
Multi-factor Authentication on Metalogix Archive Manager (4374414)
1.Create a new application in the Azure portal. ... Create a new application in the Azure portal ... ArchiveWeb requires a specific Azure site to be created that is used to return an authentication token back to the ArchiveWeb after a user is authenticated via Microsoft portal.
Preview of some emails fails in ArchiveWeb (4369871)
If the server was migrated in the past it is possible that some emails contain the old server name in the EXCHANGEPAMDOCUMENTS sql table in the PAMSERVER column.
Complete deletion of a mailbox archive (4370640)
We need support on the following topic: ... complete deletion of a mailbox archive <p>Only up to 10.000 search results can be overridden using ArchiveWeb interface per attempt.</p> ... <p>Deleting entire mailbox prior to Retention policy expiration is not an easy task and requires SQL script to override the content in question.</p> <p>Please contact your Quest Account Manager to get the Professional Service quote.</p>
Metalogix Archive Manager 8.9 CU4 Fixed issues (4377366)
--------- ... 547916 - Support 02385193: System erro after syncing non existing mailboxes ... 546588 - Support 02323862, 02318484: new group member is not imported after group update ... 547076 - Support 02293620: Unable to archive SQL reports (EWS) 546844 - Support 02314856: Violation of PRIMARY KEY constraint 'PK_EXCHANGEPAMTMPALLSHORTCUTS' 547164 - Failed to mark all selected documents for deletion in advanced search results (when paging is activated) 548705 - Support 02363535: Icons disappear after archiving
Metalogix Archive Manager 8.8 CU7 Fixed issues (4377367)
542267 - Support 02218593: Import wizzard could not import new mailbox: Connection to server failed. ... 546674 - Addressbook manager: search groups by display name (O365) 545429 - Update group failed during connection to deleted exchange server
Archive Manager for Exchange services won't start (4376402)
HSM and Search services were unable to be started. ... During the repair process, we were stuck in the access to the SQL server DB. ... We checked the SQL server and noticed that some of the entries for the access and services were not right at DNS level.
How to activate the Metalogix Archive Manager for Exchange license Online/Offline (4371563)
style="font-size: 11pt;"><span style="background: white;"><span style="line-height: 13.5pt;"><span style="font-family: Calibri,sans-serif;"><span style="font-size: 10.0pt;"><span style="font-family: 'Open Sans',sans-serif;"><span style="color: #222222;">a. Select from the two options described below:</span></span></span></span></span></span></span><br><br></p>
Metalogix Archive Manager 8.9 CU3 Fixed issues (4376857)
--------- ... 547916 - Support 02385193: System erro after syncing non existing mailboxes ... 546588 - Support 02323862, 02318484: new group member is not imported after group update ... 547076 - Support 02293620: Unable to archive SQL reports (EWS) 546844 - Support 02314856: Violation of PRIMARY KEY constraint 'PK_EXCHANGEPAMTMPALLSHORTCUTS' 547164 - Failed to mark all selected documents for deletion in advanced search results (when paging is activated) 548705 - Support 02363535: Icons disappear after archiving
Metalogix Archive Manager 8.8 CU6 Fixed issues (4376858)
542267 - Support 02218593: Import wizzard could not import new mailbox: Connection to server failed. ... 546674 - Addressbook manager: search groups by display name (O365) 545429 - Update group failed during connection to deleted exchange server
Metalogix Archive Manager 8.9 CU2 Fixed issues (4376105)
Exchange ... --------- ... 547916 - Support 02385193: System erro after syncing non existing mailboxes ... 546588 - Support 02323862, 02318484: new group member is not imported after group update
Metalogix Archive Manager 8.8 CU5 Fixed issues (4376104)
542267 - Support 02218593: Import wizzard could not import new mailbox: Connection to server failed. ... 546674 - Addressbook manager: search groups by display name (O365) 545429 - Update group failed during connection to deleted exchange server
Metalogix Archive Manager 8.8 CU4 Fixed issues (4375510)
541990 - Support 02219776: Sorting no longer seems to work in the Mailbox Rights Manager. ... 542267 - Support 02218593: Import wizzard could not import new mailbox: Connection to server failed. ... 546674 - Addressbook manager: search groups by display name (O365) 545429 - Update group failed during connection to deleted exchange server
Metalogix Archive Manager 8.9 CU1 (4375511)
--------- ... NEW: 547916 - Support 02385193: System erro after syncing non existing mailboxes ... NEW: 546588 - Support 02323862, 02318484: new group member is not imported after group update
Simple HSM Store Creation and Transferring Archiving to a New HSM Store (4300082)
Disk space exhausted, new location necessary, or new HSM store type required. ... B) Click on the 'New Store' button ... C) Select storage type (typically ‘Simple Path’) and name your store *Note you may need a store type specific to your storage medium.
Metalogix Archive Manager 8.7 CU7 Fixed issues (4374901)
533447 - Support 01968833: Error during script execution after upgrade ... 532448 - Support 01946549: drafts are collected by job and stuck in pool with error ... 535800 - MAM4EX: Import multiple exchange servers on the same time in to address book manager - not working
Metalogix Archive Manager 8.8 CU3 Fixed issues (4374902)
541990 - Support 02219776: Sorting no longer seems to work in the Mailbox Rights Manager. ... 542267 - Support 02218593: Import wizzard could not import new mailbox: Connection to server failed. ... NEW 546674 - Addressbook manager: search groups by display name (O365) NEW 545429 - Update group failed during connection to deleted exchange server
MFA App ID deprecation in Exchange Online (4374900)
When using username and password for Exchange Online in Addressbook Manager and OWA, connection issues may occur starting on March 2024. ... Clients can make changes immediately or they can wait for connection issues.
Metalogix Archive Manager Exchange Edition Office 365 Migration Tool (4300359)
Customer has migrated mailboxes to Office 365 and needs to update the location in Metalogix Archive Manager. ... Metalogix Archive Manager needs to know the location of the mailboxes has been updated in order to continue performing its functionality.
What permissions are needed for the Metalogix Superuser Account? (4274943)
The following guide describes step by step all the permissions that are required for a superuser account. ... <div id="b3655378824_909">A s<em>uperuser</em> ... account is a windows account with administrator privileges to work with Metalogix Archive Manager for Exchange administration tools, run services, manage databases, manage extensions.
Error in Archive Web - Exception from HRESULT: 0x8000401A (4373666)
When accessing an archived item using Archive Web, we see the following error on preview: Preview is not available. ... Retrieving the COM class factory for component with CLSID {887FB366-C771-4E59-9452-DC2D3125905D} failed due to the following error: 8000401a The server process could not be started because the configured identity is incorrect.
Metalogix Archive Manager 8.8 CU2 Fixed issues (4373777)
Exchange 540410 - Support 02116387: Unable to unite PF folders ... Exchange 540805 - Support 02097374: Missing "You have replied to this message on dd.mm.yyyy" text after restore ... NEW ... Exchange 541990 - Support 02219776: Sorting no longer seems to work in the Mailbox Rights Manager.
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