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NetVault 12.3 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices Backing up data Managing policies Restoring data Managing NetVault Backup dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts
About user accounts About user and group privileges and presets Creating a user account Modifying a user account Deleting a user account Setting a user policy Using Secure Mode Using Presets User privileges Predefined Presets Integrating Active Directory with NetVault Backup Using Azure Active Directory as an identity provider
Monitoring events and configuring notifications Reporting in NetVault Backup Working with client clusters Configuring default settings for NetVault Backup
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault Backup WebUI default settings Configuring NetVault Backup to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault Backup processes Environment variables Network ports used by NetVault Backup Troubleshooting
Common errors
NetVault Backup Service fails to start on Windows NetVault Backup Service fails to start after the machine is restarted NetVault Backup Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault Backup WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault Backup installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault Backup 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Backup Server if the workstation attribute is set. Domain user is unable to login NetVault Backup Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Backup Client Host. Unable to install, uninstall catalog search on client after NetVault Backup Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Backup Server Failed to verify target Windows machine from a Linux-based NetVault Backup server
Safe Mode in NetVault Backup

Monitoring device activity

You can use the Device Activity page to monitor data flows and data transfer rates for devices that are in use.

To view device activity:
1
In the Navigation pane, click Device Activity.
2
On the Device Activity page, you can view the following information.
Figure 24. Device Activity page
 
Table 69. Device Activity page
Item
Description

Device activity

This area shows data transfers from clients to jobs on the left and jobs to storage devices on the right. Gray lines depict data flow; the thicker the line, the higher the rate of flow. Boxes represent clients, jobs, and devices; the taller the box, the higher the rate of flow.

You can use the following settings available in the Detail area to modify the data flow view:

•
Devices: Select this option to view data transfers from all jobs to a storage device.
•
Job groups: Select this option to view data transfers from a job group (plug-in or policy) to a storage device. The job group can be selected in the Grouping list.
•
Job: Select this option to view data transfers from client to jobs and from jobs to storage devices.
•
Focus and Un-focus: Use these buttons to show and hide data flow details for a specific device. Click the device box, and click Focus. To hide the details for that device, click Un-focus.
•
Pause and Play: Use these buttons to pause and resume data flow updates. To stop data flow updates, click Pause, and to resume updates, click Play.

The transfer rate shows “unknown” for backups running on older NetVault Backup Clients.

Summary

This area shows the following information: total active transfers, active clients, active devices, current overall throughput, hottest transfer, and hottest target.

You can click a box representing the client, job, or storage device in the Device Activity area to view information about that component.

3
To perform a job-related task, click the corresponding button in the Operations pane. Alternatively, click a link in the Navigation pane to open a different page.

On the Manage Devices page, you can view the list of storage devices as a List View or Tree View. Select Remember this selection to save your choice. By default, List View is selected.

Managing disk-based storage devices in list view

This section includes the following topics:

•
Viewing disk device details
•
Managing a Quest DR Series system, QoreStor, or Data Domain system
•
Checking the status of a disk-based storage device
•
Changing the status of a disk-based storage device
•
Scanning a disk-based storage device
•
Removing all savesets from a disk-based storage device
•
Removing a disk-based storage device

Viewing disk device details

To view disk device details:
1
In the Navigation pane, click Manage Devices.
You can view the list of storage devices added to the NetVault Backup Server. The device status is indicated using the following icons.
 
Table 70. Device status icons
Icon
Description

Device is online and available for use.

Device is offline. NetVault Backup is able to detect the device, but unable to access it for backup or restore jobs.

Device is unavailable. NetVault Backup is unable to detect the device.

2
To view the details of a particular device, click the corresponding Manage Device icon .
On the <Type> Device Management page, you can view the following information:
•
Device details: The Device details area shows the following information:
DR Series systems and Data Domain systems:
•
Name: The name of the storage device. The name is derived from the container name and the DNS name or IP address of the device.
•
Status: The status of the device. AVAILABLE specifies that the device is available for backups and restores, while OFFLINE specifies that the device is unavailable and cannot be used for backups or restores.
•
Data Stored: The total amount of data stored on the device.
•
Space Used: The total space used by the NetVault Backup Servers to which this device has been added.
•
Space Available: The total disk space available on the storage device.
•
Deduplication ratio: The Deduplication Ratio is calculated as follows:
Deduplication ratio = Data Deduplicated / Disk Used by Deduplicated Data
The Deduplication ratio is not displayed for DR Series systems.
NetVault SmartDisk devices:
•
Name: The name of the storage device. The name is derived from the host name and IP address of the device.
•
Status: The status of the device. AVAILABLE specifies that the device is available for backups and restores, while OFFLINE specifies that the device is unavailable and cannot be used for backups or restores.
•
Data Stored: The total amount of data stored on the device.
•
Space Used: The total space used by the NetVault Backup Servers to which this device has been added.
•
Data Deduplicated: The total amount of data that has been submitted for deduplication.
•
Data In Staging: The amount of data stored in the Staging Store.
•
Space Available: The total disk space available on the storage device.
This option shows the total disk space available across all configured Storage Volumes regardless of their deny/favor configuration. It does not include the Garbage Collection Reserve or Last Resort Threshold (LRT).
•
Deduplication ratio: The Deduplication Ratio is calculated as follows:
Deduplication ratio = Data Deduplicated / Disk Used by Deduplicated Data
•
Staging Status: The status of the Staging Store. It can be one of the following:
•
AVAILABLE: Staging Store is available for writing.
•
FULL: Staging Store is full; no more space is available for writing.
•
UNAVAILABLE: Disk index is unavailable.
•
UNLICENCED: NetVault SmartDisk is not licensed, the license has expired, or the license limit has exceeded.
•
NONE: The status is unknown.
•
Storage Status: The status of the Storage space. It can be one of the following:
•
AVAILABLE: Storage is available for deduplication and rehydration.
•
FULL: Storage is full; no more space is available for data deduplication.
•
UNAVAILABLE: Chunk Index is unavailable; no data deduplication or rehydration is available.
•
UNLICENCED: NetVault SmartDisk is not licensed, the license has expired, or the license limit has exceeded.
•
NONE: The status is unknown.
•
Group: The media group name. “None” indicates that the device is not added to any group. To add the device to a storage group, click the Edit icon, and in the Edit Media Group dialog box, specify the media group name. Click Save to save the details and close the dialog box.
•
Version: The version number of the device.
•
License Type: License type being used.
•
License Capacity: License capacity.
•
License Expiration: License validity period.
•
Dedupe Licensed: If the deduplication option is licensed.
•
Garbage Collection State: The current phase of Garbage Collection.
•
Deduplication Queue Length: The number of elements or NetVault Backup segments currently waiting to be deduplicated.
•
Activity chart: This area shows the activity graph if the device is in use by a backup or restore job.
•
Job details: This area shows the following information about the active jobs:
•
Data transfer rate.
•
Name or title of the job, job ID number, instance ID number, and phase ID number (1 or 2).
3
To perform a device-related task, click the corresponding button in the Operations pane. Alternatively, click a link in the Navigation pane to open a different page.

Managing a Quest DR Series system, QoreStor, or Data Domain system

Use the following guidelines to manage an appliance or software-defined storage device.

1
In the Navigation pane, click Manage Devices.
You can view the list of devices added to the NetVault Backup Server. The device status is indicated using the following icons.
 
Table 71. Device status icons
Icon
Description

Device is online and can be managed.

Device is in maintenance mode and cannot be managed.

Device is offline and cannot be managed.

2
On the Manage Devices page, click the Manage Device icon for the device that you want to manage.
The name of the page that appears depends on the type of device that you select. For example, if you select a Quest DR Series system, the Quest DR Device page appears; if you select a QoreStor, the Quest QoreStor Device page appears.
Additional information is described in the following topics:
•
Viewing device details
•
Viewing cleaner statistics
•
Starting or stopping cleaner
•
Managing device users
•
Managing a container
•
Managing storage groups
•
Removing Quest DR Series system
•
Removing QoreStor
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