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NetVault 12.3 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices Backing up data Managing policies Restoring data Managing NetVault Backup dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts
About user accounts About user and group privileges and presets Creating a user account Modifying a user account Deleting a user account Setting a user policy Using Secure Mode Using Presets User privileges Predefined Presets Integrating Active Directory with NetVault Backup Using Azure Active Directory as an identity provider
Monitoring events and configuring notifications Reporting in NetVault Backup Working with client clusters Configuring default settings for NetVault Backup
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault Backup WebUI default settings Configuring NetVault Backup to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault Backup processes Environment variables Network ports used by NetVault Backup Troubleshooting
Common errors
NetVault Backup Service fails to start on Windows NetVault Backup Service fails to start after the machine is restarted NetVault Backup Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault Backup WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault Backup installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault Backup 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Backup Server if the workstation attribute is set. Domain user is unable to login NetVault Backup Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Backup Client Host. Unable to install, uninstall catalog search on client after NetVault Backup Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Backup Server Failed to verify target Windows machine from a Linux-based NetVault Backup server
Safe Mode in NetVault Backup

Configuring Web Service to disable ciphers

You can modify the Web Service configuration to disable ciphers for incoming web service connections settings to prevent from allowing one or more ciphers. You can configure this setting from the Change Settings page.

To configure Web Service to disable ciphers:
1
In the Navigation pane, click Change Settings.
2
On the Configuration page, click Server Settings.
3
Under Services, click Web Service. In the Web Service dialog box, configure the following setting:
•
Ciphers to disable for incoming Web Service connections: To disable a cipher for incoming web service connections, enter its value given in the second column of the table as mentioned in the link https://www.openssl.org/docs/man1.0.2/apps/ciphers.html. However, if the entered cipher does not match with ciphers of incoming web service connection, no cipher is disabled. To disable multiple ciphers, enter the values separated by comma. By default, this field is blank and all the ciphers are allowed.
•
Click Apply to apply the new settings and close the dialog box.

Configuring Web Service to disable protocols

You can modify the Web Service configuration to disable protocols for incoming web service connections settings to prevent from allowing one or more protocols. You can configure this setting from the Change Settings page.

To configure Web Service to disable protocols:
1
In the Navigation pane, click Change Settings.
2
On the Configuration page, click Server Settings.
3
Under Services, click Web Service. In the Web Service dialog box, configure the following setting:
•
Protocols to disable for incoming Web Service connections: Enter the protocol to disable for incoming web service connections. However, if the entered protocol does not match with protocols of incoming web service connection, no protocol is disabled. To disable multiple protocols, enter the values separated by comma. By default, this field is blank and all the protocols are allowed.
•
Click Apply to apply the new settings and close the dialog box.

Enabling Web Service auditing

Web Service auditing is disabled by default. You can enable Web Service auditing from the Change Settings page.

To enable Web Service auditing:
1
In the Navigation pane, click Change Settings.
2
On the Configuration page, click Server Settings.
3
Under Services, click Web Service. In the Web Service dialog box, configure the following setting:
•
Enable Web Service auditing: To track Web Service requests, select this check box. When Web Service auditing is enabled, NetVault Backup creates an audit log file “webservice-audit.txt” in the NetVault Backup installation directory to record the Web Service requests.
4
Click Apply to apply the new settings and close the dialog box.

Configuring timeout period for client operations

You can modify the Web Service configuration settings to resolve any timeout errors that occur during client operations like browsing or opening the selection tree nodes. These settings can be configured from the NetVault Server Settings page.

To configure timeout period for client operations:
1
In the Navigation pane, click Change Settings.
2
On the Configuration page, click Server Settings
3
Under Services, click Web Service. In the Web Service dialog box, configure the following setting.
 
Table 133. Web Service timeout settings for client operations
Setting
Description

Physical Client Short Timeout

The amount of time the Web Service waits for short duration operations, like requesting the plug-in list for a client.

The default timeout period is 30 seconds. You can change it to any value between 10 and 120 seconds.

Physical Client Medium Timeout

The amount of time the Web Service waits for medium duration operations, like removing a server (for example, Database Server).

The default timeout period is 60 seconds. You can change it to any value between 60 and 120 seconds.

Physical Client Long Timeout

The amount of time the Web Service waits for long duration operations, like populating the selection tree.

The default timeout period is 300 seconds. You can change it to any value between 120 and 600 seconds.

 
* 
NOTE: You must restart the NetVault Backup Service to apply any changes to these settings.
4
Click Apply to apply the new settings and close the dialog box.
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