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NetVault 12.3 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices Backing up data Managing policies Restoring data Managing NetVault Backup dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts
About user accounts About user and group privileges and presets Creating a user account Modifying a user account Deleting a user account Setting a user policy Using Secure Mode Using Presets User privileges Predefined Presets Integrating Active Directory with NetVault Backup Using Azure Active Directory as an identity provider
Monitoring events and configuring notifications Reporting in NetVault Backup Working with client clusters Configuring default settings for NetVault Backup
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault Backup WebUI default settings Configuring NetVault Backup to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault Backup processes Environment variables Network ports used by NetVault Backup Troubleshooting
Common errors
NetVault Backup Service fails to start on Windows NetVault Backup Service fails to start after the machine is restarted NetVault Backup Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault Backup WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault Backup installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault Backup 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Backup Server if the workstation attribute is set. Domain user is unable to login NetVault Backup Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Backup Client Host. Unable to install, uninstall catalog search on client after NetVault Backup Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Backup Server Failed to verify target Windows machine from a Linux-based NetVault Backup server
Safe Mode in NetVault Backup

Changing NetVault Backup password

To change the NetVault Backup Server or Client password:
1
In the Navigation pane, click Change Settings.
2
To configure default settings for the NetVault Backup Server, click Server Settings.
— or —
To configure default settings for a NetVault Backup Client, click Client Settings. In the NetVault Backup Clients table, select the client, and click Next.
3
Under System and Security, click Security. In the Security dialog box, configure the following settings.
 
Table 137. Change NetVault Backup password
Setting
Description

Master Password

Specify a password for the NetVault Backup machine.

The password can contain a maximum of 100 characters. It cannot contain the following characters:

\ and spaces.

The NetVault Backup password is used to add and access the clients. For more information about NetVault Backup passwords, see the Quest NetVault Backup Installation Guide.

Confirm Password

Type the NetVault Backup password again for confirmation.

4
Click Apply to apply the new settings and close the dialog box.

Synchronizing NetVault Time

This section includes the following topics:

•
About NetVault Time
•
Configuring an alternate NetVault Time Server

About NetVault Time

NetVault Backup designates a Time Server, called NetVault Time Server, to synchronize time on the server and all client machines in the NetVault Backup Domain. Typically, the NetVault Backup Server acts as the NetVault Time Server, and the system time on this machine is the NetVault Time. However, you can designate any other NetVault Backup machine as the NetVault Time Server. NetVault Backup ignores the local time on the clients and uses NetVault Time for all time-specific operations, such as job scheduling, reporting, and tracing.

Configuring an alternate NetVault Time Server

To establish an alternate NetVault Backup machine as the NetVault Time Server:
1
In the Navigation pane, click Change Settings.
2
To configure default settings for the NetVault Backup Server, click Server Settings.
— or —
To configure default settings for a NetVault Backup Client, click Client Settings. In the NetVault Backup Clients table, select the client, and click Next.
3
Under System and Security, click Time Sync. In the Time Sync dialog box, configure the following settings.
 
Table 138. Time synchronization settings
Setting
Description

This machine is the NetVault time server

This check box is selected by default on the NetVault Backup Server.

To configure an alternate time server, clear this check box on the NetVault Backup Server.

Synchronize NetVault time with system

Type the NetVault Backup name of the alternate time server.

Number of ping-pongs to determine time difference

Type or select the number of time packets to be exchanged while polling. The default value is 5.

Number of hours between time sync updates

Specify how often the NetVault Backup Server checks to see if it is still synchronized with the time server.

The default polling interval is 24 hours.

Number of milliseconds of time difference allowed between 2 servers

Type or select the allowed time variance.

By default, NetVault Backup allows 1000-millisecond variance between the NetVault Backup Server and the NetVault Time Server.

4
Click Apply to apply the new settings and close the dialog box.
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