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NetVault 12.3 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices Backing up data Managing policies Restoring data Managing NetVault Backup dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts
About user accounts About user and group privileges and presets Creating a user account Modifying a user account Deleting a user account Setting a user policy Using Secure Mode Using Presets User privileges Predefined Presets Integrating Active Directory with NetVault Backup Using Azure Active Directory as an identity provider
Monitoring events and configuring notifications Reporting in NetVault Backup Working with client clusters Configuring default settings for NetVault Backup
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault Backup WebUI default settings Configuring NetVault Backup to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault Backup processes Environment variables Network ports used by NetVault Backup Troubleshooting
Common errors
NetVault Backup Service fails to start on Windows NetVault Backup Service fails to start after the machine is restarted NetVault Backup Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault Backup WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault Backup installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault Backup 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Backup Server if the workstation attribute is set. Domain user is unable to login NetVault Backup Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Backup Client Host. Unable to install, uninstall catalog search on client after NetVault Backup Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Backup Server Failed to verify target Windows machine from a Linux-based NetVault Backup server
Safe Mode in NetVault Backup

Managing clients

This section includes the following topics:

•
Viewing client details
•
Setting client description
•
Installing plug-ins
•
Checking for upgrades
•
Installing product license keys
•
Checking client access
•
Removing plug-ins
•
Removing a client from the server

Viewing client details

You can view all existing clients from the Manage Clients page. The page displays the client name, description, status, and product version. To view more information about a client, select the client, and click Manage.

To view client details:
1
In the Navigation pane, click Manage Clients.
On the Manage Clients page, you can view all NetVault Backup Clients that are added to the server. The page also displays Virtual Clients.The page shows the following information about the machines:
•
Status: Displays the status icons, which indicate the type of client and whether the client is online or offline.
•
Client: Displays the NetVault Backup name assigned to the client.
•
Version: Displays the NetVault Backup version installed on the machine.
•
Description: Displays the client description.
The following table provides a brief description of the client icons.
 
Table 21. Client icons
Icon
Description

Client is up and running.

Client is online. It is in the process of being added, or the NetVault Backup password for the client has changed since it was added.

Client is unavailable. The system is offline or the NetVault Backup Service is not running.

Represents a Virtual Client that consists of a cluster of Clients. For more information about Virtual Clients, see Working with client clusters.

2
By default, the table is sorted by client name.
You can sort the table by one or more columns, as required. For more information, see Sorting records in NetVault Backup WebUI.
To view the page size setting, sorting order in the table, export the records, or edit table settings, click the icons at the lower- right corner of the table. For more information, see Customizing tables in NetVault Backup WebUI.
3
To quickly find entries containing specific field values or text, you can use the Search box at the upper-right corner of the table. The data in the table is filtered as you type the search text into the box. You can also include wildcards (“?” or “*”) in the search filter string.
4
In the NetVault Backup Clients table, select the client that you want to view, and click Manage.
5
On the View Client page, you can view the following details:
•
Client Summary: The Client Summary area displays the following information: NetVault Backup machine name, client description, NetVault Backup version, machine ID, network name of the machine, IP address, release information, and OS.
•
Server Capabilities: To view the server license capabilities, click this link. You can view the license capabilities for clients, SmartClients, and various types of devices.
•
License Key Details: To view the license key information for the server or client and any licensed plug-ins installed on the machine, click this link.
•
Installed Plug-ins: The Installed Plug-ins table displays the plug-ins installed on the selected client. The details include the plug-in name, version number, and installation date.
6
To perform a client-related task, click the corresponding button in the Operations pane. Alternatively, click a link in the Navigation pane to open a different page.

Setting client description

You can use the following procedure to set a description for a client. Client description can help you determine the location of the client or the role of the machine.

To set or change client description:
1
In the Navigation pane, click Manage Clients.
2
In the NetVault Backup Clients table, select the applicable client, and click Manage.
3
On the View Client page, under the Client Summary area, you can view the client description.
To set or change the client description, click the Edit icon. In the Edit Description dialog box, type a descriptive text for the client.
4
Click Save to save the details and close the dialog box.

Installing plug-ins

NetVault Backup offers a selection of licensed plug-ins that you can install on the server and client machines to protect application-specific data. You can install the plug-ins simultaneously on multiple machines by using the configuration wizard. Alternatively, you can install a plug-ins on a single client from the Manage Clients page.

The following sections describe the different procedures that you can use to install the NetVault Backup plug‑ins:

•
Installing plug-ins using the push installation method
•
Installing plug-ins from the Manage Clients page
Installing plug-ins using the push installation method

On Windows-based and Linux-based machines, you can use the push installation method to install the plug-ins on several machines at the same time. You can perform push installations from the NetVault Backup WebUI.

Before you start the push installation procedure, verify that the following requirements are met:

•
Copy the packages to a shared location: Copy the client and plug-in packages to a shared location. Only CIFS shares including Linux Samba shares) are currently supported as package stores. The path must be accessible to the NetVault Backup Server and all target machines where you want to install the packages.
Make sure that you use the original names of the installation packages. Renamed packages cannot be selected for push installations.
•
Configure a package store in NetVault Backup: After copying the installation packages, configure the shared location details in NetVault Backup. For more information, see Configuring a package store.
To install one or more plug-ins:
1
In the Navigation pane, click Guided Configuration, and then on the NetVault Configuration Wizard page, click Install Software/Add Clients.
2
On the Machines to Be Added as Clients page, select Install Software.
3
In the Select Packages for Deployment window, select the installation packages that you want to use.
4
For NetVault Backup plug-in packages, expand Select plug-in packages, and then select the appropriate “.npk” binary file that you want to use.
5
Click Apply.
* 
NOTE: Ensure to select the plug-in corresponding to either installed operating system on the target clients or which is suitable for any platform. You can install to only one type of operating system at a time. For example: Installation to all Windows clients or all Linux clients.
6
On the Machines to Be Added as Clients page, next to Machines, click the add (+) drop-down list, and select a method for adding the deployment targets.
7
On the NetVault Machine Details tab, select the client that you want to add, and click OK.
8
To add more machines, repeat Step 6 and Step 7.
9
Before submitting the task, do the following:
•
Click Verify to ensure connectivity to the clients. If any errors are reported, click Edit, and modify the applicable installation parameters.
•
If you want to assign a user-defined task name, type the name in the Task Name box.
10
To submit the task, click Install Software/Add Clients.
You can monitor the progress and status of the task from the Deployment Task Status page. For more information, see Monitoring deployment tasks.
Installing plug-ins from the Manage Clients page

From the Manage Clients page, you can install a plug-in on a single client. This method is available to both Linux and Windows systems.

To install a plug-in from the Manage Clients page:
1
In the Navigation pane, click Manage Clients.
2
In the NetVault Backup Clients table, select the client on which you want to install the plug-in, and click Manage.
3
At the lower-right corner of the Installed Plug-ins table, click the Install Plugin button ().
4
Click Choose Plug-in File, and in the browse window, navigate to the location of the “.npk” installation file for the plug-in (on the installation CD or the directory to which the file was downloaded from the website).
5
Select the platform-specific binary file for the plug-in, and click Install Plugin to begin installation.
After the plug-in is installed successfully, a message is displayed.
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