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NetVault 12.3 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices Backing up data Managing policies Restoring data Managing NetVault Backup dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts
About user accounts About user and group privileges and presets Creating a user account Modifying a user account Deleting a user account Setting a user policy Using Secure Mode Using Presets User privileges Predefined Presets Integrating Active Directory with NetVault Backup Using Azure Active Directory as an identity provider
Monitoring events and configuring notifications Reporting in NetVault Backup Working with client clusters Configuring default settings for NetVault Backup
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault Backup WebUI default settings Configuring NetVault Backup to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault Backup processes Environment variables Network ports used by NetVault Backup Troubleshooting
Common errors
NetVault Backup Service fails to start on Windows NetVault Backup Service fails to start after the machine is restarted NetVault Backup Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault Backup WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault Backup installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault Backup 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Backup Server if the workstation attribute is set. Domain user is unable to login NetVault Backup Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Backup Client Host. Unable to install, uninstall catalog search on client after NetVault Backup Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Backup Server Failed to verify target Windows machine from a Linux-based NetVault Backup server
Safe Mode in NetVault Backup

Configuring default port for Network Manager

The Network Manager is configured to use port 20031 to open TCP and UDP sockets on a client. If this port is in use by any other application, the NetVault Backup Service fails immediately after startup. When this error occurs, you must change the default port for Network Manager.

Use the following procedure to change the default port on the NetVault Backup Server and all clients.

To change the default port for Network Manager:
1
Open the file nvnmgr.cfg in a text editor. You can find this file in the config directory under the NetVault Backup installation directory.
2
Add the following lines to this file:
[network]
UdpPort=<port number>
TcpPort=<port number>
Verify that the ports are not in use by any other application. In a firewall-protected environment, make sure that the ports are open and specified in the firewall settings for the client.
3
Save the file.
4
Restart the NetVault Backup Service to apply the new settings.

Configuring default port for Communications Manager

The Communications Manager is configured to use port 20032 to open TCP sockets on a client. If this port is in use by any other application, the NetVault Backup Service fails immediately after startup. When this error occurs, you must change the default port for Communications Manager.

Use the following procedure to change the default port on the NetVault Backup Server and all clients.

To change the default port for Communications Manager:
1
Open the file configure.cfg in a text editor. You can find this file in the config directory under the NetVault Backup installation directory.
2
In the [machine] section, append the following line:
[machine]
Comms TcpPort=<port number>
Verify that the port is not in use by any other application. In a firewall-protected environment, make sure that the port is open and specified in the firewall settings for the client.
3
Save the file.
4
Restart the NetVault Backup Service to apply the new settings.

Configuring Process Manager settings

This section includes the following topics:

•
About Process Manager
•
Configuring shared memory settings

About Process Manager

The Process Manager (nvpmgr) runs on all NetVault Backup machines.

This process manages all other NetVault Backup processes. It creates and destroys the transient processes. The Process Manager also manages the allocation of the shared memory area for the process table and trace buffers.

You can modify the Process Manager settings from the Change Settings page.

 
* 
NOTE: You must restart the NetVault Backup Service to apply any changes to the Process Manager settings.
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