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MessageStats 7.8.1 - Administrator Guide

What is MessageStats? MessageStats Information Sources Using the Console Interface Creating a Connection to Exchange Creating Gathering Tasks Default Gatherings Extending Gathering Tasks Configuring Audits Setting MessageStats Server Properties Setting Configuration Properties Setting Exchange Organization Properties Setting Exchange Server Properties Setting Task Execution Server Properties Setting Task Default Properties Compressing Tracking Log Files Using the MessageStats Reports Console Database Management Appendix A:Microsoft ASP.NET Configuration Issues Appendix B: Gathering Task Dependencies Appendix C:Troubleshooting Permission Problems

About Tasks

The following sections explain how to create gathering tasks using the Create Task Wizard and explains how the Default Gathering task is used.

A task is a collection of gathering activities. When you create a task, it is listed in the Tasks node of the navigation tree. When you click the Tasks node, the task appears in the Tasks Summary View.

The Tasks Summary View shows all the tasks created for the MessageStats Scheduler Server. The Tasks Summary view displays the properties of a task, including the task name, credentials, schedule, next occurrence, description, and progress.

Tasks are scheduled to run an occurrence of that task. Each occurrence has a start date and time. Each occurrence lists the activities and associated properties in the Task Activity view.

The Task Activity view displays detailed properties of the activities that comprise an individual task. These properties include activity descriptions, source, status, progress, runtime gathering dependencies, start and finish time, activity duration, and execution server.

To reduce the impact on resources, built-in gathering rules prevent a task from gathering information more than once within a single (UTC) day. If a task has already successfully completed and you rerun it in the same day, it does not regather the information. Changes do not appear in reports until the task runs the following day.

However, if you have made changes and want to have them immediately reflected in reports that day, you can use the Run Now with Override option to force a task to regather information. For more information, see Forcing an Update on Demand for Exchange .

About the Create Task Wizard

You use the Create Task Wizard to create and configure gathering tasks. The Create Task Wizard is available from several levels in the Exchange organization structure.

Expand the MessageStats node and select an Exchange organization or an Exchange server.

Some gathering tasks can be created only at specific levels of an Exchange organization. The following table indicates at which levels each gathering is available and can be run.


Complete Exchange Organization-Level


Minimum Exchange Organization-Level


Complete Exchange Server-Level

Minimum Exchange Server-Level

Complete Exchange

Complete Exchange Server-Level for Mailbox Server

Complete Exchange Server-Level for Transport Server

Complete Exchange Server-Level for Edge Server

Complete Exchange Server-Level for Unified Messaging Server

Complete Exchange Server-Level for Client Access Server

Individual Gathering Tasks

Exchange Public Folders

Exchange Connectors


Exchange Mail Contacts


Exchange Distribution Groups


Exchange Databases

Exchange Internal Namespaces


Exchange Mailboxes

Exchange Mailbox Security

Exchange Mail-Enabled Objects


Exchange Organization Structure


Exchange Public Folder Tree Structure Analysis


Exchange Public Folder Tree Structure Enumeration


Exchange Virtual Servers

Exchange Public Folder Instance Enumeration

Exchange Public Folder Security

Exchange Server Properties

Exchange Tracking Logs

Mailbox Account Properties

Server Uptime Performance Counter

Exchange Mailbox Content and Attachments


Exchange Public Folder Content and Attachments


Reporting Aggregation


For gathering task descriptions and dependencies, see Appendix B: Gathering Task Dependencies .

Intelligent Gathering for Exchange

MessageStats retrieves the server roles for a server from Active Directory, assigns a matching built-in server role value in MessageStats, and identifies the role as “discovered” in the server properties.

Using the server role, MessageStats can determine which server-level gathering tasks can run against a specific Exchange server. For example, if a server does not have the Mailbox role, MessageStats does not allow a Mailbox gathering task to run against the server.

The following table shows which gathering tasks can be run against servers that have certain roles assigned.

Exchange 2010

Exchange 2013

Exchange 2016

Exchange 2019


Exchange 2010

Exchange 2013

Exchange 2016

Exchange 2019

Edge Transport

Exchange 2010

Hub Transport

Exchange 2010

Exchange 2013

Client Access

Exchange 2010

Unified Messaging

You can include a server in a gathering task even if the task cannot be run against that server due to its server role. When the gathering task is run, it gathers only from servers with the appropriate roles and skips any servers with a role that does not allow the gathering to be run.

For a complete list of gathering tasks and task dependencies, see Appendix B: Gathering Task Dependencies .

Creating a Default Gathering Task

You create tasks to collect data from a messaging environment such as Exchange or Lync. The initial gathering task provides immediate information about your Exchange or Lync environment. In a large enterprise, the initial task might be limited to a single group or a local server.

Most organizations add more tasks to collect information from the rest of the Exchange organization and extend gatherings to include additional information. To optimize collection performance, you can create multiple tasks to collect different information on different schedules.

The first task that you create is the Default Gathering task. This is a composite task that includes several gathering tasks and provides the base Exchange information needed to populate the core MessageStats Reports.

Most organizations run the Default Gathering task on a daily schedule to ensure that the MessageStats database is kept up-to-date with the widest range of available data. You can create Default Gathering tasks for Exchange organizations or individual servers.

The Create Task wizard consists of five base pages and any additional pages that are specific to the type of gathering task you are creating. The five base pages are as follows:

For information about the base page configuration options, see Exchange Default Gathering Task Template Details .

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