What's new for On Demand Migration

Please see the On Demand Migration Desktop Update Agent Release Notes for details on enhancements, corrections and improvements. Enhancements...

Please see the  Release Notes  for details on enhancements, corrections and improvements. Current deployment 2025/11/18 Enhancement...

Please see the  Release Notes  for details on enhancements, corrections and improvements. New Features This release introduces new...

Please see the  Release Notes  for details on enhancements, corrections and improvements. Current deployment 2025/11/04 Enhancement...

Please see the On Demand Migration Desktop Update Agent Release Notes for details on enhancements, corrections and improvements. Current...

Please see the  Release Notes  for details on enhancements, corrections and improvements. Resolved Issues   SharePoint Migration...

Please see the  Release Notes  for details on enhancements, corrections and improvements. Current deployment 2025/11/04 Enhancement...

On Demand is a cloud based management platform, providing access to multiple Quest Software Microsoft management tools through a single interface...

These release notes provide information about the On Demand Migration Desktop Update Agent release.

On Demand is a cloud based management platform, providing access to multiple Quest Software Microsoft management tools through a single interface...

This guide describes how to use On Demand Migration to securely migrate mailboxes and related data from on-premises Microsoft Exchange to Microsoft...

The User Guide contains information about using Quest On Demand Migration services to migrate Office 365 assets. This guide is intended for network...

This document contains information about the latest release including known issues and updates for Quest On Demand Migration.

The User Guide contains information about using Quest On Demand Migration services to migrate Office 365 assets. This guide is intended for network...

This guide describes how to use On Demand Migration to securely migrate mailboxes and related data from on-premises Microsoft Exchange to Microsoft...

The Release Notes for the current version of On Demand Migration Active Directory.

Security guide for common security considerations for On Demand Migration

Security guide for security considerations about On Demand Migration for Power BI.

Security guide for security considerations about On Demand Migration for SharePoint.

Security guide for security considerations about On Demand Migration for Teams.

This quick start guide provides an easy setup and migration overview for migrating your Active Directory.

On Demand is a cloud based management platform, providing access to multiple Quest Software Microsoft management tools through a single interface...

This document describes the security features of Quest On Demand core services such as the On Demand Notification Service and other shared services...

On Demand is a cloud based management platform, providing access to multiple Quest Software Microsoft management tools through a single interface...

Does the DUA Agent support Windows and/or Office LTSC versions?

How to remove "RoleManagement.ReadWrite.Directory" permission

During mailbox migration one or more folders are not discovered, enumerated and migrated.

The Entra ID cutover action failed during the Pre-flight step. The pre-flight validation action ensures that the device is ready for cutover when...

Customers working with both Hybrid Exchange migrations (ODM HE) and Cloud-to-Cloud migrations (ODM T2T) often ask how DUA behaves when users have...

Sometimes there's a need to fully reinstall Quest ODMAD dirsync agent. How to do that safely?

After many hours of troubleshooting, the issue appeared to be related to the below registry key:   [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft...

ReACL of a computer is failing at this step: BT-DownloadUserMap  Error: DownloadFile job BT-DownloadUserMap is failed. Result code: 1 Procedure...

After a Meeting Link migration the organizer is unable to start their meetings and end up in the lobby waiting.

We are trying to deploy the device agent to end users workstations but it appears the msi does not take the commands provided: msiexec.exe /I 'C...

We have deployed the desktop agent through GPO on Desktops. How to find out whether it has been successfully deployed from ODM admin console. I do...

Account migration failed. Errors: "The remote server returned an error: (400) Bad Request." "On-premises message: Failed to migrate accounts"

On Demand Migration Active Directory Passwords are not syncing.

Using the ODM Client to switch the Outlook profile is not working as expected.

Is the On Demand Migration (ODM) time zone set to be local to the User’s time zone who is logging in? We have people logging in from different...

Running DUA post migration results in outlook profile not working in most cases. [Error] General Exception in 'CreateOutlookAccessToken...

Does On Demand Migration (ODM) migrate resource mailbox (room, equipment) calendar processing settings?

After the migration is completed, when the user logs into the newly migrated computer, it creates a new profile and it doesn’t connect to the old...

The exported/downloaded CSV file is messy and difficult to understand.

Account mailboxes are not showing in the mailboxes tab after the accounts have been successfully discovered.

ODM AD dirsync is not creating users in the target domain even though everything is configured correctly. Workflow Staging is empty with no actions.

How is Teams data migrated for terminated users?

Directory Sync populates target proxy address with source SMTP address

After ODM AD workflow finishes, it creates accounts that look like jdoe@. Looking at their UPNs, it shows as jdoe@@domain.com. The template was...

This video explains how to perform an incremental SharePoint migration using OnDemand. It explains that there is no specific incremental button or...

When preparing a user for Domain Rewrite, the following error is encountered:  Unable to prepare user@domain.com, a cloud source and/or on...

ODM AD workflow error during the Stage: "Error applying mapping for proxyAddresses. No mapping found for attribute mail"

This video explains how to create a migration project and migrate users and mailboxes using OnDemand. It demonstrates how to create a project...

The workflows are taking longer than normal to complete.

Workflow sync completed for Users without errors. Log states object was synced. Customer says no objects appear in Destination OU. SID History is...

Both the target and source environment have been configured to accept password changes but passwords are only syncing from the source to the target...

User account is not found and not discovered. Discovery did not find user. The user is listed in the correct group we have identified, and other...

Roaming profiles should be logged off before issuing the offline domain join (ODJ), which includes the task BT-ReACLPrepareWin10Profiles. The...

Workflows are running but I am seeing this message a lot in the logs. "Unable to set user properties and WaitForObjectsService is disabled for...

When running a Discover task the following error is returned and no accounts are discovered. The identity of the calling application could not...

Only a few objects are syncing to the target, but there are other objects that should be created and/or synced. The objects are listed in the...

During initial mail migration can forwarding be optional?

Team/M365 Group Provisioning task starts but does not progress. Seems like stuck right from the beginning.

After performing DUA switch, there are many changes in how Outlook looks like (font), missing plugins, etc. Does DUA preserve those settings?

The Cache Credential Status stuck as "Queued" state, but there is no job when using "View Jobs". I can submit ReAcl again and it runs, so I know...

Switch Mailbox was run and did not update the Outlook profile.  The log file ended with the following error. [Error]    05.04.2018 13:30:25.742...

Teams show up as the Migration account instead of the User that last modified it

The following error is an example of what will be displayed in the Events for the channel(s) that were missing in the target team. Request...

Some migration scenarios may be looking at migrating a primary mailbox and an archive at the same time to speed up the migration process.

This article is to highlight some of the common questions surrounding licenses within On Demand Migration (ODM).

Why do migrated meetings show up in my deleted items bin after a migration?

Unable to provision Teams.  Request failed with Forbidden status code (Forbidden). Status(StatusCode="PermissionDenied", Detail="Targeting...

In some scenarios the email forwarding set by On Demand Migration (ODM) may be blocked by the Office 365 tenant. 

When using the migrate task in ODM (On Demand Migration) the error "Insufficient privileges to complete the operation" is displayed and the account...

I would like to know how many times I can Re-Sync a Team without using another license.

This article provides an option for the naming of the log so that you are capturing the users name, workstation, and the time that the odmclient...

DirSync workflow is erroring while trying to use an older domain controller which is not behaving - is there a way to preclude this domain...

After completing multiple ODM tasks, some successful, some failed, several ODM accounts are shown as "In Progress" even though there are no...

Device will not cutover. Output generated on: Message: True Message: Method invocation failed because [System.Int32] does not contain a method...

The error can be seen early in an On Demand Migration (ODM) SharePoint site migration.  "An error occurred migrating site collection...

Does the On Demand Migration (ODM) address rewrite service support rewriting the email address for shared mailboxes?

The members of an MS Team are not getting migrated when the team is migrated. It hasn't migrated memberships. How to migrate memberships without re...

After a Trial or Paid Subscription ends, how long is the data retained?

This video provides a demonstration on how to add a tenant and grant admin consent in the Quest On Demand portal. The video shows the steps to add...

Performing an On Demand Migration (ODM) Account Discover or Migration fails with the following error message: The role assigned to application...

Migrating SharePoint site with the SharePoint UI dashboard in On Demand Migration (ODM) and we get this error: "Migration of the site...

ODM AD workflow error: "non-static method requires target" when performing Read and only specific user is affected.

Video explaining how to update the expiring TLS certificates when using On Demand Migration Active Directory (ODM AD) Domain Rewrite.

There's a need to run specific tasks, like OneDrive migration, every day during a work week after the workday is over. For example 7PM or 8PM. Can...

Dirsync: The agent reports offline and never changes to online. On-premises environment Discovery stays in Pending state.

We receive the following error when we attempt a ReACL "Error,FolderUpdater,Unable to update item security for 'C:\ProgramData\Sentinel...

Domain Move fails removing source email address for cloud only objects that have immutableI

A newly created OU has been created on your on premise active directory but it isn't showing when trying to select it as an option.

Dirsync: ‘Create groups as contacts’ results in unexpected filter group behavior

Dirsync: Workflow History Logs show changesets have been applied during the write step.

DirSync: Missing objects after reconcile

Domain Move Failed when removing Source Address

Added a mapping for an attribute that does not have a default internal field. After adding this mapping this attribute is not being read in during...

How to remove a device in On Demand Active Directory.

msExchExtensionAttribute25 and msExchExtensionAttribute26 are not being 'read' into the product database

A situation can occur when during Password Sync running, the Domain Controller being accessed will reboot. The following will be logged in the...

This KB article describes the steps needed to sync a disabled account from Source to Target environments.

Directory Sync and Active Directory Agents failed to auto-upgrade and the following errors are logged in the Windows Event Log. -"Microsoft...

Device migration (Entra to Entra) failing on the Auto-Pilot Cleanup stage

Error: "Inappropriate authentication" when performing SIDHistory sync. Next line in the log should contain error like: "Write. Failed to add...

When setting up your SharePoint module in ODM, you get the error: Grant Admin consent to the Migration module on the Tenants page for both source...

This article addresses the error 'Quest.OnDemand.Migration.Teams.Exceptions.ActivityTransientException' encountered when attempting to provision...

 The read workflow fails with the below error: Unable to configure an internal field for attribute EnrollmentProfileName. There are no available...

There's a need to wipe specific target attribute. How to modify template mapping in order to clear the target attribute?

After configuring the template to NOT create users and NOT overwrite attributes, running the migration overwrote multiple AD fields in the target...

When accessing ODM, Accounts, Dashboard it displays Accounts and OneDrive statistics cards properly, but Mailboxes card shows "No mailboxes" and...

The customer is reporting that when switching between the Legacy Password Monitor Service and the Password Propagation Service, the changes cannot...

How to remove an account from the ODM portal

In a newly created ODM Migration Project, when trying to to discover on all accounts, task failed to discover accounts with this error...

ODM AD, Cached Credentials job. User is getting an error: "LogonUser: The computer you are signing into is protected by an authentication firewall...

When running a workflow against EntraID tenant, only a handful of devices are being read and populated the "Not Ready" tab. There are no errors in...

Customer getting 'EWS API error occurred (Unauthorized)''error when creating a new project.  

When you attempt to run reconcile on the environment you can't have file shares on devices that are not part of the reconcile process.

During OneDrive metadata migration, the 'Modified by' field does not update with the username in the target unless it is manually modified. After...

Customer wanted to change target's site name after mapping.

When trying to migrate a Sharepoint site the following long error is generated: Microsoft.Azure.WebJobs.Extensions.DurableTask...

OneDrive app is connected to source and target after DUA app switch.

What to do if a Team was mapped to an incorrect team in the target tenant and was migrated?  

When discovering Teams from CSV file, it generates the following error: "The orchestrator function 'discover-page-workflow' failed: "The activity...

We are getting the following errors on a random group of about 70 mailboxes whenever we submit a Collect Mailbox Statistics task. The initial task...

We are experiencing behavior on where our users are noticing permission changes on their ssh keys and changing ownership of various local git...

After enabling IIS and properly binding the certificate, the Password Propagation Service Website cannot be displayed after authenticating:

The questions are about the available options in the ODM AD tool when performing a device cutover with the Interactive Client enabled.