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Title
Sporadic data collection for the Windows IC (Infrastructure) Agent -
Description
Seeing sporadic data collection for the Windows Infrastructure Cartridge (IC) agents for the Windows 2008 R2 machines. When the agents are in level 1 debug, the following messages are seen:
2012-10-05 09:07:02.853 ECHO <HostAgents/5.6.4/WindowsAgent/Monitor@host-agent>
DEBUG [Quartz-26005] com.quest.remoteos.collectors.windows.WindowsPerfEquations -
The counter AvgDisksecPerWrite has not changed. Since it is used as a denominator the result
can not be calculated. The previous value is 1.346627916E9 and the current one is 1.346627916E9.
2012-10-05 09:07:02.853 ECHO <HostAgents/5.6.4/WindowsAgent/Monitor@host-agent>
DEBUG [Quartz-26005] com.quest.remoteos.collectors.windows.WindowsPerfEquations -
stack trace java.lang.Throwable -
Cause
Under Known Issues look for item IC-594 in the release notes here.
This applies to Windows Vista or Windows Server 2008.
Workaround: A hotfix is available on Microsoft's Web site here.This also applies to Windows 2008 R2.
Workaround: A hotfix is available on Microsoft's Web site here. -
Resolution
Apply the recommended Microsoft patches as mentioned in the cause section above.
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Defect ID
IC-594