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Title
Missing data on Oracle dashboards -
Description
Missing data on Oracle dashboards - Error is:
"There is no data to display"
or
"An error has occurred. Please check your logs."
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Resolution
WORKAROUND 1
Forced a rebuild of Oracle model by disabling and re-enabling Oracle Cartridge.
- Got to "Admin Console | Administration | Cartridges | Cartridge Inventory"- Select the Oracle cartridges
- Click on "Disable Selected" and if all have been disabled, click on "Enable Selected"
During disabling and re-enabling a message regarding dependencies might come up. Ignore the message. After re-enabling check if all cartridges have been activated. Due to dependencies some might have not been activated. Do the enabling step for that cartridges again.
WORKAROUND 2
Deactivate and activate the agent in the Agent Status panel.
WORKAROUND 3
When using Foglight Management Server 5.6.5 please upgrade to the latest patched Oracle cartridge version 5.6.4.335, which can be obtain via Quest Support.