Nothing is returned when attempting to retrieve an agent log from the Agent Status page.
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Messages like the following are reported in the Management server log
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2015-03-26 19:26:49.923 VERBOSE [http-0.0.0.0-8080-84] com.quest.glue.adapter.service.GlueAgentImpl - Getting a list of log filenames for <agent_name>
...
2015-03-26 19:28:49.949 WARN [http-0.0.0.0-8080-84] com.quest.glue.adapter.service.GlueAgentImpl - Retrieval of the log filenames for com.quest.glue.messages.schema.v1_3.Agent_v1_3@756d4d08 timed out. No filenames were returned.
2015-03-26 19:28:49.949 VERBOSE [http-0.0.0.0-8080-84] com.quest.glue.adapter.service.GlueAgentImpl - Received 0 log filenames