The legacy operatingy system agent does not collect data and in the log files the following message can be found:
2012-07-03 15:05:09.171 ECHO <OSCartridge/5.5.4/Windows_System/Windows_System_agent> VERBOSE [stderr Reader] com.quest.glue.core.jfogbank.process.AgentProcess - Agent output stream stderr closed. The agent has most likely exited abruptly.
2012-07-03 15:06:09.171 ECHO <OSCartridge/5.5.4/Windows_System/Windows_System_agent> WARN [RestoreAgent-0] com.quest.glue.core.jfogbank.JFogbankAgentImpl - The agent did not log in after being launched by {0} to give it root privileges. The agent will be executed directly as the current user, without escalated privileges.
The Agent Manager which holds the agent does not run with the needed privileges.
Instead of running the Agent Manager under local system account, start it up under local administrator account.
If the performance counter are not assible - follow the solution below:
https://support.quest.com/Search/SolutionDetail.aspx?id=SOL67125
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