Deployed an Infrastructure Cartridge (IC) agent, but there are no metrics. The agent logs are filled with this type of message. What does it mean?
ECHO HostAgents/5.6.4/WindowsAgent/Monitor@host DEBUG [Quartz-43063] com.quest.glue.core.services.windowsinfo.WindowsInfoQueryAdapter - The remote system has indicated that the query "SELECT * FROM Win32_PerfRawData_Tcpip_NetworkInterface" has failed, no results will be returned.
com.quest.glue.api.services.QueryFailedException: The query 'SELECT * FROM Win32_PerfRawData_Tcpip_NetworkInterface' has failed
at com.quest.glue.core.remoteconnection.WMIUtils.createQueryException(WMIUtils.java:349)
...
Caused by: com.jacob.com.ComFailException: Invoke of: Count
Source: SWbemObjectSet
Description: Invalid query
or
[select Processes from Win32_PerfRawData_PerfOS_System] failed due to an invalid class error. You may need to refresh the Performance Counter Classes by executing the following command in the command prompt: "%windir%\system32\wbem\wmiadap.exe /f."
or
Cannot connect to WMI provider. You do not have permission or the server is unreachable. Note that you can only manage SQL Server 2005 and later servers with SQL Server Configuration Manager. Invalid class [0x80041010]
SOLUTION #1
Please apply: http://support.microsoft.com/kb/970967
These are also seen as failed queries
SELECT * FROM Win32_PerfRawData_PerfOS_System
SELECT * FROM Win32_PerfRawData_PerfOS_Processor
SELECT * FROM Win32_PerfRawData_PerfOS_Memory
SELECT * FROM Win32_PerfRawData_PerfOS_PagingFile WHERE Name='_Total'
SELECT * FROM Win32_PerfRawData_Tcpip_NetworkInterface
SELECT * FROM Win32_PerfRawData_PerfDisk_PhysicalDisk WHERE Name != '_Total'
SELECT * FROM Win32_PerfRawData_PerfDisk_LogicalDisk WHERE Name != '_Total'
SELECT * FROM Win32_PerfRawData_PerfProc_Process WHERE Name != '_Total' and Name != 'Idle'
Restart requirement
You have to restart the computer after you apply this hotfix.
SOLUTION #2
The Win32_Product class is not installed by default on Windows Server 2003.
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