Recovery Manager for AD Disaster Recovery Edition 10.3 - Release Notes

Known Issues

General Known Issues

Forest Recovery Known Issues

System Requirements

Before installing Recovery Manager for Active Directory, ensure that your system meets the following minimum hardware and software requirements.

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Recovery Manager for Active Directory requirements

Processor

Minimum: 1.4 GHz

Recommended: 2.0 GHz or faster

CPU Cores

Minimum: 2 CPU cores

Recommended: 4 CPU cores

Memory

Minimum: 2 GB

Recommended: 4 GB

These figures apply only if the Active Directory domains managed by Recovery Manager for Active Directory include 1 million objects or less. Increase RAM size by 512MB for every additional 1 million objects.

Hard disk space

Full installation including the prerequisite software: 2.7 GB of free disk space

In case all the prerequisite software is already installed: 260 MB of free disk space

Operating system

Installation

• Microsoft Windows Server® 2022, 2019, 2016, 2012 R2, and 2012
• Microsoft Windows® 11, 10 x64, 8.1 x64

Targets for backup, restore, or compare operations

• Microsoft Windows Server® 2022, 2019, 2016, 2012 R2 and 2012 (including Server Core installation)

The Windows Server Backup feature is supported for Windows Server® 2012 R2 or higher. Make sure that the feature is installed on all domain controllers in your environment.

Microsoft .NET Framework

Microsoft .NET Framework version 4.8 or higher

Microsoft SQL Server and its components

Microsoft SQL Server® versions

Microsoft SQL Server® is required for the following Recovery Manager for Active Directory features: Comparison Reporting and Forest Recovery Persistence.

Supported SQL Server® versions:

• Microsoft SQL Server® 2019, 2017, 2016, 2014 and 2012 (Enterprise, Business Intelligence, Standard, Express, Web, or Developer Edition)

Microsoft SQL Server® components

Microsoft System CLR Types for SQL Server® 2012
If this component is not installed, it will be installed automatically by the RMAD setup.

Microsoft SQL Server Reporting Services

To display reports, Recovery Manager for Active Directory can integrate with Microsoft SQL Server® Reporting Services (SRSS) 2016, 2017 and 2019.

Microsoft Operations Manager

Supported Microsoft Operations Managers for the RMAD Management Pack for Microsoft Center Operations Manager (SCOM):

• Microsoft System Center Operations Manager 2022, 2019, 2016, 2012 R2, and 2012

Microsoft Windows PowerShell

Microsoft Windows PowerShell® version 5.0 or later

Integration with Change Auditor for Active Directory

Supported versions of Change Auditor for Active Directory: from 6.x to 7.x.

If any prerequisite software is not installed, the Setup program automatically installs it for you before installing Recovery Manager for Active Directory. If the prerequisite software to be installed is not included in this release package, it is automatically downloaded.

Continuous recovery: From version 10.0.1, Recovery Manager for Active Directory together with Change Auditor can restore the deleted object(s) and continuously restores the last change (if any) that was made to the object attributes after creating the backup, using the data from the Change Auditor database.

Antivirus software that is supported for backup antimalware checks

The anti-virus checks are performed on the Forest Recovery Console machine running Windows Server 2016 or higher by means of antivirus software installed on the machine.

• Microsoft Defender

• Symantec™ Endpoint Protection 14.x

• Broadcom Endpoint Security (former name: Symantec™ Endpoint Protection 15)

Supported server management systems

• Integrated Dell™ Remote Access Controller (iDRAC) 8 and 9

• HPE® ProLiant® iLO Management Engine (iLO) 3, 4 and 5

• VMware vCenter® / VMware ESX® Server 6.0, 6.5, 6.7 and 7.0

• Microsoft Hyper-V® Server 2012 or higher

Forest Recovery Agent requirements

Memory

1 GB (2 GB recommended)

Hard disk space

2 GB or more

Operating system

One of the following operating systems:

• Microsoft Windows Server® 2022, 2019, 2016, 2012 R2, and 2012 (including Server Core installation)

Secure Storage Server requirements

Processor

Minimum: 1.4 GHz

Recommended: 2.0 GHz or faster

CPU Cores

Minimum: 2 CPU Cores

Recommended: 4 CPU Cores

Memory

Minimum: 2 GB

Recommended: 4 GB

• Operating system: Microsoft Windows® 2016 or higher
• A stand-alone server to be used as your Secure Storage server. This server should be a workgroup server and not joined to an Active Directory domain.
• An account that will be used to deploy the Storage Agent on the Secure Storage server. This account must also be a local Administrator on the Secure Storage server.
• Physical access to the Secure Storage server. Once the server is hardened access with regular methods will be disabled.
• Sufficient storage space on the Secure Storage server for all backup files. For one backup file, the space required is at least the size of the backed-up Active Directory® database file (Ntds.dit) and the SYSVOL folder plus 40 MB for the transaction log files.

Cloud Storage requirements

• Internet access available on the Recovery Manager for Active Directory console. A standard outbound HTTPS port 443 is used to upload data to Azure® Blob and Amazon S3 Storage.
• Azure and Amazon S3 subscription(s) to create and manage Azure and Amazon S3 Storage accounts and containers.
• A method of creating and managing Azure and Amazon S3 Storage accounts, containers, and policies for the storage account (lifecycle, immutability and replication policies).

Active Directory Virtual Lab requirements

Microsoft System Center Virtual Machine Manager (SCVMM) 2012 R2, 2016, 2019 or 2022

• Software that must be installed on the Active Directory Virtual Lab computer:
  • Microsoft SCVMM Console (supplied with the SCVMM version you plan to use)
    
    
• Software that is installed on the source computer by Active Directory Virtual Lab console:
  • Disk2vhd v2.01 utility
    For more details, see the Working with SCVMM 2012 R2 or higher section in User Guide.
    
    
• Supported operating systems for the Hyper-V® host:
  • Microsoft Windows Server® 2012 R2 or higher.

VMware vCenter® / VMware ESX® Server 6.0, 6.5, 6.7 and 7.0

• Active Directory Virtual Lab does not support conversion of Windows Server® 2019 Domain Controllers using VMWare ESXi™ / VMware vCenter® server.

• Active Directory Virtual Lab does not support VMware ESXi™ 6.0.

• VMware vCenter® Converter™ 6.2 must be installed in your environment using the Client-Server installation setup option.

• VMware vCenter® Converter™ must be accessible to the Active Directory Virtual Lab.

• If the TLS 1.0 protocol is disabled on VMware vCenter® Converter™ and VMware vCenter® servers, then switch to TLS 1.2 on the ADVL server. For more details, see the following KB articles:

  • Status of TLSv1.1/1.2 Enablement and TLSv1.0 Disablement across VMware products (2145796).

  • Microsoft Security Advisory 2960358

Password and SIDHistory Recoverability Tool

You can only use the Password and SIDHistory Recoverability Tool if Microsoft's Active Directory Recycle Bin is not enabled in your environment.

Product Licensing

The Recovery Manager for Active Directory(RMAD) license specifies the licensed number of user accounts in the Active Directory domains protected with the product. If the actual number of user accounts exceeds the licensed number, RMAD does not stop functioning but displays a warning message each time you back up data. In this case, you need to purchase and install a new license key file allowing you to back up a greater number of user accounts or revoke licenses from the domains whose backups you no longer need.

To view information about and manage the installed license key file, you can use the License tab in the About dialog box: in the Recovery Manager Console, right-click the Recovery Manager console tree root, and then click About.

Installing license key file

You need to supply a valid license key file when installing Recovery Manager for Active Directory.

To install a license key file

1. In the Setup Wizard, on the User Information page, click Browse license to display the Select License File dialog box.

2. Locate the Quest license file (*.dlv) and click Open.

Updating license key file

If you have purchased a new license key file, use the Recovery Manager Console to update the license key file.

To update the license key file

1. In the Recovery Manager Console, right-click the Recovery Manager for Active Directory console tree root, and then click About.

2. In the About dialog box, click the License tab, and then click Install License File.

3. In the Update License dialog box, enter the path and name of the license key file, and then click OK.

Revoking licenses

When the actual number of user accounts exceeds the licensed number, Recovery Manager for Active Directory returns a warning message each time you back up data. In this case, you can revoke licenses from the domains whose backups you no longer need. The revoked licenses are returned to the pool of available licenses and you can allocate them to a different domain.

To revoke licenses from a domain

1. In the console tree, right-click the root node, and then click About.

2. In the About dialog box, click the License tab.

3. On the License tab, select the domain from the License Usage list, and then click Revoke.

4. In the confirmation message box, click Yes.

Getting Started

Upgrade and installation instructions

Recovery Manager for Active Directory(RMAD) supports a direct upgrade from version 10.0 and higher. If you have an earlier version of RMAD, the best practice is to upgrade the product to any of the supported versions, and then upgrade it to the latest version.

Alternatively, you can install the latest version of RMAD on a new clean machine and perform a full replication. The Full replication feature allows you to create a full copy of the primary Recovery Manager console settings on the new console instance. This option is supported starting from Recovery Manager for Active Directory version 9.0.1. For details, see the Full Replication section in User Guide.

For Recovery Manager for Active Directory Disaster Recovery Edition, after upgrade of Recovery Manager for Active Directory it is recommended to upgrade the Secure Storage agent on the Secure Storage server to the same version. With a hardened Secure Storage server, Recovery Manager for Active Directory does not automatically upgrade the agent and this must be completed with console (physical) access to the server.

Additional resources

Additional information is available from the following:

• Online product documentation Support Portal

• Recovery Manager Community https://www.quest.com/community/products/recovery-manager/f/forum