About On Demand Migration for Hybrid Exchange
Quest® On Demand Migration for Hybrid Exchange (ODMHE) cloud application securely migrates data from an on-premises Microsoft Exchange Server in the source tenant to an on-premises Microsoft Exchange Server or Microsoft Exchange Online in the target tenant, or from Microsoft Exchange Online in the source tenant to an on-premises Microsoft Exchange Server in the target tenant. The ODMHE service does not require your organization to install or maintain any other software for the migration. From a single portal, you can migrate multiple mailboxes simultaneously, including data such as email, calendar, contacts, tasks, and more.
Quest® On Demand Migration for Hybrid Exchange (ODMHE) is a part of Quest On Demand – a single SaaS console for managing your cloud environment in Microsoft Azure. For more information, see Quest On Demand documentation.
What We Migrate
The list below indicates mailbox components that can and cannot be migrated. Some limitations appear in unique customer migration scenarios, or arise due to platform or legacy support restrictions, and may not appear in the list below. In some cases, a solution to a limitation may already be on the product roadmap or available as a knowledge-based article.
ODMHE migrates the following Mailbox components:
| User mailbox |
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| Shared mailbox |
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| Resource mailbox |
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e.g. conference rooms, equipment |
| Inbox |
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| Folders |
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| Email |
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| Contacts |
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| Calendars |
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| Tasks |
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| Journals |
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| Notes |
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| Rules |
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| Folder Permissions |
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| Public folders |
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| Calendar acceptance status emails |
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| Resource calendar permissions (e.g. for conference rooms) |
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| Personal distribution lists |
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| Personal contacts |
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| Bounce notifications such as non-delivery reports or receipts (NDR) |
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| Delivery Status Notifications (DSN) |
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| Custom rules like color categorization of emails, specific logic, sub-calendars and flags |
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| Calendar notifications such as invites, responses, cancellations, etc. |
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| PST Connection to Outlook Profile |
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| Pictures that have been added within a Business Card |
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| Deleted items including recoverable deleted items. |
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| Mailbox permission settings, sharing settings (such as aliases; delegates) and other mailbox related setting |
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| Full Access permissions |
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| Send As permissions |
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| Receive As permissions |
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PST personal archives |
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Quest Offers a solution for PST to M365 migration |
| Safe Sender or Blocked Lists |
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| RSS Feeds |
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| Client settings (e.g, default fonts), folder views, outlook customizations |
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| User defined or custom fields |
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| Notifications scheduled more than one week in the future |
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Default notifications that are set to 15 or 30 minutes will be migrated. |
| Outlook Quick Steps |
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Signing up for Quest On Demand
Quest® On Demand is a Software as a Service (SaaS) application where application software is hosted in the cloud and made available to users through quest-on-demand.com.
Trial subscriptions are available. Use of this software service is governed by the Software Transaction Agreement found at www.quest.com/legal/sta.aspx and the Data Processing Addendum at www.quest.com/legal/dpa.aspx. This software does not require an activation or license key to operate.
Visit Quest® On Demand Migration for Hybrid Exchange page for more information and pricing: https://www.quest.com/products/on-demand-migration/
To start a trial subscription
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NOTE: Use a Microsoft account to get your trial license. You can use the product free during a 30-day trial period for a limited number of users allowed to be migrated |
- Open https://www.quest.com/products/on-demand-migration/.
- Scroll down and click Try Online.
- Read the license agreement and select the checkbox.
- Click Create a Trial account to start a new trial account.
- Fill in the account details and select the Terms of Use and Privacy Policy acceptance checkbox.
- Click Sign Up. You will receive an email from noreply@onelogin.com with a pass code to verify your trial account request.
- See Signing in to Quest On Demand.
To purchase a commercial subscription
- Open https://www.quest.com/products/on-demand-migration/.
- Click Request Pricing and fill in the necessary details.
- Click Contact Sales to request pricing and get help with your business needs.
Signing in to Quest on Demand
To access Quest® On Demand Migration for Hybrid Exchange with a Microsoft account registered with Quest, follow the steps described below.
- Go to the web page https://quest-on-demand.com.
- On the Welcome to Quest On Demand page, click Sign in with Microsoft.
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NOTE:Signing in using your Microsoft MFA-enabled account
If your organization requires multi-factor authentication and you receive an authorization error, your conditional access policy may not be configured correctly. You can take one of two actions:
- Contact your IT administrator to deactivate MFA during migrations.
- Contact "Azure Identity" support for help with configuring conditional access policies.
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- Accept the Software Transaction Agreement before using this product.
- As part of the login process with Microsoft Entra ID, you must consent to the set of minimal permissions required by the Quest On Demand application.
- Create an organization. See Creating an organization for detailed steps.
