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NetVault 13.0.3 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out
Safe Mode in NetVault

Viewing disk device details

To view disk device details:
1
In the Navigation pane, click Manage Devices.
You can view the list of storage devices added to the NetVault Server. The device status is indicated using the following icons.
 
Table 71. Device status icons
Icon
Description

Device is online and available for use.

Device is offline. NetVault is able to detect the device, but unable to access it for backup or restore jobs.

Device is unavailable. NetVault is unable to detect the device.

2
To view the details of a particular device, click the corresponding Manage Device icon .
On the <Type> Device Management page, you can view the following information:
•
Device details: The Device details area shows the following information:
DR Series systems and Data Domain systems:
•
Name: The name of the storage device. The name is derived from the container name and the DNS name or IP address of the device.
•
Status: The status of the device. AVAILABLE specifies that the device is available for backups and restores, while OFFLINE specifies that the device is unavailable and cannot be used for backups or restores.
•
Data Stored: The total amount of data stored on the device.
•
Space Used: The total space used by the NetVault Servers to which this device has been added.
•
Space Available: The total disk space available on the storage device.
•
Deduplication ratio: The Deduplication Ratio is calculated as follows:
Deduplication ratio = Data Deduplicated / Disk Used by Deduplicated Data
The Deduplication ratio is not displayed for DR Series systems.
NetVault SmartDisk devices:
•
Name: The name of the storage device. The name is derived from the host name and IP address of the device.
•
Status: The status of the device. AVAILABLE specifies that the device is available for backups and restores, while OFFLINE specifies that the device is unavailable and cannot be used for backups or restores.
•
Data Stored: The total amount of data stored on the device.
•
Space Used: The total space used by the NetVault Servers to which this device has been added.
•
Data Deduplicated: The total amount of data that has been submitted for deduplication.
•
Data In Staging: The amount of data stored in the Staging Store.
•
Space Available: The total disk space available on the storage device.
This option shows the total disk space available across all configured Storage Volumes regardless of their deny/favor configuration. It does not include the Garbage Collection Reserve or Last Resort Threshold (LRT).
•
Deduplication ratio: The Deduplication Ratio is calculated as follows:
Deduplication ratio = Data Deduplicated / Disk Used by Deduplicated Data
•
Staging Status: The status of the Staging Store. It can be one of the following:
•
AVAILABLE: Staging Store is available for writing.
•
FULL: Staging Store is full; no more space is available for writing.
•
UNAVAILABLE: Disk index is unavailable.
•
UNLICENCED: NetVault SmartDisk is not licensed, the license has expired, or the license limit has exceeded.
•
NONE: The status is unknown.
•
Storage Status: The status of the Storage space. It can be one of the following:
•
AVAILABLE: Storage is available for deduplication and rehydration.
•
FULL: Storage is full; no more space is available for data deduplication.
•
UNAVAILABLE: Chunk Index is unavailable; no data deduplication or rehydration is available.
•
UNLICENCED: NetVault SmartDisk is not licensed, the license has expired, or the license limit has exceeded.
•
NONE: The status is unknown.
•
Group: The media group name. “None” indicates that the device is not added to any group. To add the device to a storage group, click the Edit icon, and in the Edit Media Group dialog box, specify the media group name. Click Save to save the details and close the dialog box.
•
Version: The version number of the device.
•
License Type: License type being used.
•
License Capacity: License capacity.
•
License Expiration: License validity period.
•
Dedupe Licensed: If the deduplication option is licensed.
•
Garbage Collection State: The current phase of Garbage Collection.
•
Deduplication Queue Length: The number of elements or NetVault segments currently waiting to be deduplicated.
•
Activity chart: This area shows the activity graph if the device is in use by a backup or restore job.
•
Job details: This area shows the following information about the active jobs:
•
Data transfer rate.
•
Name or title of the job, job ID number, instance ID number, and phase ID number (1 or 2).
3
To perform a device-related task, click the corresponding button in the Operations pane. Alternatively, click a link in the Navigation pane to open a different page.

Managing a Quest DR Series system, QoreStor, or Data Domain system

Use the following guidelines to manage an appliance or software-defined storage device.

1
In the Navigation pane, click Manage Devices.
You can view the list of devices added to the NetVault Server. The device status is indicated using the following icons.
 
Table 72. Device status icons
Icon
Description

Device is online and can be managed.

Device is in maintenance mode and cannot be managed.

Device is offline and cannot be managed.

2
On the Manage Devices page, click the Manage Device icon for the device that you want to manage.
The name of the page that appears depends on the type of device that you select. For example, if you select a Quest DR Series system, the Quest DR Device page appears; if you select a QoreStor, the Quest QoreStor Device page appears.
Additional information is described in the following topics:
•
Viewing device details
•
Viewing cleaner statistics
•
Starting or stopping cleaner
•
Managing device users
•
Managing a container
•
Managing storage groups
•
Removing Quest DR Series system
•
Removing QoreStor

Viewing device details

On the <type> Device page, you can view the following information in the collapsible and expandable Storage Utilization section:

•
Device Machine: Machine name of the device.
•
Device User: User name of the device.
•
Device OS Version: Device operation system version number.
•
Total Capacity: Total storage capacity of the device.
•
Used Space: The total disk space used by the storage device.
•
Available Space: The total disk space available on the storage device.
•
API Version: API version number of the RDA library.
•
Cleaner Status: The cleaning status of the device. It can be one of the following:
•
Done: The cleaning of device is complete.
•
Pending: The cleaning of device is pending.
•
Running: The cleaning of device is in progress.
•
Idle: The cleaning of device is not started.
•
Cleaner Statistics: To view the cleaner statistics, click Viewing cleaner statistics.

Viewing cleaner statistics

1
On the <type> Device page, click View Cleaner Statistics.
On the Cleaner Statistics page, you can view the current and previous run statistics. The following information is displayed: File Processed, Bytes Processed, Bytes Reclaimed, Completion Time, Start Time, and End Time.
2
To close the dialog box, click OK.
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