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NetVault Plug-in for VMware 13.2.1 - User Guide

Navegación de contenido

Introducing NetVault Plug-in for VMware

About NetVault Plug-in for VMware

Key benefits Feature summary

Target audience Recommended additional reading

Installing the plug-in

About plug-in editions Deployment overview Prerequisites Installing the plug-in Removing the plug-in

Configuring the plug-in

Adding a server Reconfiguring a server Removing a server Supported transport modes Enhancing the CDP scheduling with jobs having many VMs in the selection Configuring default settings Enabling or disabling CBT on virtual machines

About CBT Enabling CBT on individual virtual machines Disabling CBT on a virtual machine Manually disabling CBT on a virtual machine

Enabling or disabling quiescing of virtual machines

About quiescing virtual machines Enabling quiescing of virtual machines Disabling quiescing of virtual machines Removing backup preferences for a virtual machine

Unlocking a virtual machine

Defining a backup strategy

About backup methods and types Data backed up and restored for different disk types

RDM disks

Backup and recovery strategy

Using the image-level backup method

Adding patterns to use for inclusion and exclusion of virtual machines Understanding the Distributed Jobs feature Performing image-level backups Continuous data protection backups

Prerequisite

Performing continuous backups

Continuous data protection and Data Copy Additional notes Backup selection tree icons

Restarting a backup job Resetting CBT on a virtual machine Monitoring job progress

Using the file-level backup method

Performing file-level backups Performing file-level continuous backups

Backup selection tree icons

Removing the snapshot and mount folder manually

Restoring image-level backups

About restoring image-level backups Restoring a full virtual machine or individual virtual drives

Prerequisites Restoring data

Important notes Restore selection tree icons

Starting a virtual machine

Relocating a virtual machine to an alternate ESXi Server Restoring a virtual machine to an alternate vCenter Server Renaming a virtual machine during restore Performing file-level restores from image-level backups

Restore selection tree icons

Recovering a virtual machine using Instant Restore Restoring virtual machine disk and configuration files

Restore selection tree icons

Restore selection tree icons

Recovering a virtual machine from the restored files

Searching for files in savesets Viewing media list

Restoring file-level backups

About restoring file-level backups Restoring file-level backups using shared network drives

Setting up a network share Restoring data

Restoring file-level backups using the built-in Plug-in for FileSystem

Prerequisites Restoring data

Searching for files in savesets Viewing media list

Troubleshooting

NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Linux Hybrid version of the plug-in does not run on 64-bit OS Crash occurs during a backup CBT-based image-level backup fails SAN transport reports errors when multiple backups access the same datastore Default SCSI controller type on RHEL 7 and RHEL 6 File-level backups do not back up data for a reparse point Restore job fails when using SAN transport Restore job fails to add a virtual machine to the server inventory or to the alternate standalone ESXi Server Disk type is always Thick Provision Eager Zeroed after restoring an image-level backup Backup jobs of virtual machines protected by vSphere FT fail intermittently RDM disks are restored to VMDK files Unable to consolidate image-level backups Restore job fails on Linux when file size exceeds 50 MB Web Service process displays message that indicates the server is unavailable Installing an update puts the VMware Vstor2 MntApi driver into an inconsistent state Backing up and restoring encrypted disks Backing up a cloned virtual machine that has the same UUID Backing up virtual machines that are protected by vSphere FT Error using VVols with a storage array Backup proxy opens in NBD mode instead of HotAdd transport mode

Diagnosing virtual machine issues SOAP messages Generating VDDK logs

Default SCSI controller type on RHEL 7 and RHEL 6

When you create a virtual machine with RHEL 7 or RHEL 6 as the Guest OS, the SCSI controller type is set to VMware Paravirtual by default.

To use HotAdd transport mode, set the SCSI controller type to LSI Logic Parallel or LSI Logic SAS when you create the virtual machine. For more information about configuring this setting, see the relevant VMware documentation.

Quest does not recommend changing the SCSI controller type for an existing virtual machine without testing to ensure that it operates normally with the new controller type.

File-level backups do not back up data for a reparse point

The file-level backup method does not back up data through a reparse point.

When a disk mounted as a reparse point on a Guest OS is included in a file-level backup, the backup completes without any errors or warnings. However, the plug-in does not back up any data for a reparse point. It is listed as an empty node on the Create Selection Set page.

The VMware API does not support this type of backup.

•

Install NetVault Client on the Guest OS, and perform a backup using the Plug-in for FileSystem to include the reparse point directory.

•

Mount the disk as drive letter instead of a reparse point. Then, create a backup job to include the new drive letter.

Restore job fails when using SAN transport

Restore job fails.

A restore job fails with the following error:

Failed to restore VM disk data.

Failed to open vmdk VDDK error encountered: code 13

Retrieving error message text VDDK error message is ‘You do not have access rights to this file’

Disk data restore failed for ‘[datastore]VirtualMachineName/ VitrualDiskName.vmdk’

The NetVault Client running the Plug‑in for VMware may not have access to the SAN. To verify, try using the NBD transport mode. If restore completes successfully with this mode, it indicates SAN connectivity issues.

To use the SAN transport mode, the NetVault Client must have SAN connectivity to the VMFS LUN. Ensure that the LUN is accessible and the SAN is configured correctly.

Restore job fails to add a virtual machine to the server inventory or to the alternate standalone ESXi Server

Restore job fails.

A restore job fails with the following error:

Failed to add VM to target server's inventory.

Invalid datastore format.

Fault string is 'Invalid configuration for device '3'.

When this error occurs, enable trace and run the restore job again. When the job completes, open the file named vmw<nnn>_soaprecv.log, and check if it contains an XML message <WaitForUpdatesExResponse> with contents similar to the following:

<val xsi:type="LocalizedMethodFault">

<fault xsi:type="InvalidDeviceSpec">

<property>deviceChange[3].device.backing.fileName

<deviceIndex>3</deviceIndex>

<localizedMessage>Invalid configuration for device '3'.</localizedMessage>

If so, it indicates that the backup contains an invalid configuration for a CD or DVD drive.

To correct this issue:

1

Open the file vmware.cfg in a text editor.

You can find this file in <NetVault home>\config on Windows and <NetVault home>/config on Linux.

2

Set the value for the following entry to True:

[Custom:ReconfigureVirtualCdromDevices]

(The default value for this entry is False.)

3

4

Run the restore job again.

The job completes successfully. If a CD or DVD drive was set to “Host Device” or “Datastore ISO File” type during the original backup, it is reconfigured as “Client Device” type. A warning message in the logs provides a list of reconfigured devices. The log context includes their original configuration. To view the log context, click the More Info button.

5

After restoring the virtual machine, reset [Custom:ReconfigureVirtual CdromDevices] to False.

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