For a list of supported OS distributions and versions, see the VDDK 7.0.3 Release Notes. | |
The Plug‑in for VMware 13.1.3 requires NetVault 13.1 or later. For complete supported-platform information, see the Quest NetVault Compatibility Guide available at https://support.quest.com/technical-documents. | |
On a Windows operating system, the Plug‑in for VMware 13.1.3 requires Microsoft Visual C++ 2017 or later. Using the plug-in without this package results in a “Failed to get connection to plugin” error. |
Plug‑in for VMware 13.1.3 requires NetVault 13.1 or later. For complete supported-platform information, see the Quest NetVault Compatibility Guide.
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Cannot browse mounted virtual machines after upgrading NetVault: After installing the plug‑in, if you upgrade the NetVault software, you must reinstall the plug-in on that machine. Otherwise, you cannot open the Drives node of a mounted virtual machine for any new file‑level backups. |
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Restart the NetVault Service if “nvvmwmount.exe” was running during upgrade: If the mount process “nvvmwmount.exe” was running during an upgrade from 2.x, restart the NetVault Service on the client. |
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In the Navigation pane, click Manage Clients. |
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On the View Client page, note the machine ID exactly as it is displayed in the Client Summary table. |
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