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NetVault Plug-in for VMware 10.5 - User Guide

Introduction Installing the plug-in Configuring the plug-in Defining a backup strategy Using the image-level backup method Using the file-level backup method Restoring image-level backups Restoring file-level backups Troubleshooting

Diagnosing virtual machine issues

The Diagnose Virtual Machine method includes some pre-defined tests, which are used to identify issues in virtual machine setup that can cause failures when the plug-in performs the following activities:
1
Start the Backup Job Wizard, and click Create New next to the Selections list.
4
Select the virtual machine, and in the Actions list, click Diagnose Virtual Machine.
5
You can view the results in the Diagnostic Results dialog box:
Results: This tab shows the results of the diagnostic tests (passed or failed).
Recommendations: This tab includes suggestions to correct the problems detected during the tests.
Virtual Machine: This tab shows general information about the virtual machine.
6
Click Close to close the dialog box.

SOAP messages

VDDK logs

1
Open the vmware.cfg file in any text editor. You can find this file in <NetVault Backup home>\config on Windows and <NetVault Backup home>/config on Linux.
Windows: <SYSTEMDRIVE>\WINDOWS\Temp\vmware-SYSTEM
Linux: /tmp/vmware-root
4
After capturing the data, reset [Custom:GenerateVddkLogsOnDisk] to False.
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