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MessageStats 7.9 - Release Notes

System requirements

Before installing MessageStats 7.9, ensure that your system meets the following minimum hardware and software requirements. The system requirements are divided into two sections:
•
Requirements for the core MessageStats components:
•
Hardware requirements
•
Software requirements
•
Requirements to gather from Microsoft Exchange.
•
Exchange-specific requirements for MessageStats components
Hardware requirements
 
Table 7. Hardware minimum requirements
Requirement
Details

Processor

Pentium 4, running at a minimum speed of 2.4 GHz

Memory

8 GB

Hard disk space

250 MB of free disk space for installing the application.

This space should exist on a local disk drive rather than a network drive. The space requirement varies depending on the size of the database.

For help in assessing the amount of space sufficient for your implementation, contact Support to acquire a database size estimation tool. To tune your MessageStats database and maximize performance, contact Professional Services. You can contact Professional Services through your sales representative.

NOTE: If you are migrating an existing database, the free disk space requirement is larger than 250 MB. The space requirement varies, depending on the size of the database. If you are upgrading an existing database, the free disk space must be larger than for a new database. Space requirements also depend on the amount of information you write to the database and the length of time you retain the records.

Other

Sufficient space for the temporary tracking log cache, application logs, and task documents. The size of this cache depends on the number of Exchange servers, the number of message tracking logs on each Exchange server, and the size of each tracking log. The space should exist on a local disk drive rather than a network drive.

Monitor supporting a resolution of 1024x768 pixels.

Pointing device. You must have a pointing device installed on your computer to access all MessageStats features.

Software requirements
 
Table 8. Software minimum requirements
Requirement
Details

Operating system

One of the following:

•
Windows Server 2022
•
Windows Server 2019
•
Windows Server 2016

MessageStats supports full installation on Windows 10 only for evaluation scenarios. You can install only the MessageStats client console on Windows 10 in production environments.

Database server (SQL)

One of the following:

•
SQL Server 2022
•
SQL Server 2019
•
SQL Server 2017
•
SQL Server 2016

MessageStats supports SQL Server Express in test or evaluation scenarios only.

NOTE: SQL Server Agent must be running to use the Database Management tasks: database reindexing, defragmenting, or database aging. SQL Express does not include the SQL Server Agent. Database Maintenance tasks are not available when running on SQL Express.

For SQL database connectivity, you must install the new version of Microsoft OLE DB Driver for SQL Server (MSOLEDBSQL). You can find the download here: https://learn.microsoft.com/en-us/sql/connect/oledb/download-oledb-driver-for-sql-server?view=sql-server-ver17.

Reports IIS server

IIS 8.0 or later.

There are also certain IIS role services that must be enabled. See the section titled "IIS Role Services on Windows Server" in the MessageStats Quick Start Guide for more information.

NOTE: Anonymous Authentication must be disabled for the MessageStats Web Reports web site.
(ASP.NET Impersonation and Windows Authentication must be enabled.)

.Net Framework

Microsoft .Net Framework 4.8

For information about resolving common ASP.NET configuration problems, see “Appendix A: Microsoft ASP.NET Configuration Issues” in the MessageStats Administrator Guide.

Browser

Chrome

Firefox

Microsoft Edge

Documentation

Acrobat Reader 9.0 or later is required to access the PDF documents.

For detailed system requirements and list of rights and permissions necessary for product operation, please refer to the MessageStats Quick Start Guide.

For specific recommendations about deployment, see the MessageStats Deployment Guide.

Exchange-specific requirements for MessageStats components
 
Table 9. Exchange-specific requirements for MessageStats components
Component
Requirement

Task Execution Server

(task processors)

MAPI (Only needed for Exchange 2010 and 2013)

Install the latest Microsoft MAPI & CDO software.

•
For Exchange 2010, ensure that you are using MAPI & CDO version 6.5.8211.0 or later.
•
For Exchange 2013, ensure that you are using MAPI & CDO version 6.5.8320.0 (released 2013-05-17). This version of MAPI & CDO implements RPC over HTTPS (Outlook Anywhere) that is used by Exchange 2013. This MAPI version requires that the proxy (CAS) server has an SSL certificate on it that is trusted by the Task Execution Server.

Configuring an SSL certificate on your Exchange 2013 CAS (proxy) server is part of the normal setup that is required for the Outlook 2013 client. For more information, see the Microsoft Exchange 2013 documentation for configuring mail flow and client access.

NOTE: If you already have a version of the MAPI Download installed, you must remove it before installing the new version. The Microsoft MAPI installer does not upgrade, nor does it warn you if you try to install MAPI & CDO without removing the previous version.

Microsoft PowerShell 2.0

For Exchange 2010, Exchange 2013, Exchange 2016, and Exchange 2019, install Microsoft PowerShell 2.0 on the servers that host the MessageStats task processors. You can download the Windows Management Framework (which includes PowerShell 2.0) from https://www.microsoft.com/en-us/download/details.aspx?id=34595.

Supported Exchange Server Versions
•
Exchange Online
•
Exchange 2019
•
Exchange 2016
•
Exchange 2013
•
Exchange 2010

Must have tracking logs enabled and the tracking log folder shared.

For information about any required configuration of the Exchange servers (such as sharing the Exchange tracking log folder or specifying a mailbox for MAPI logon to gather mailbox and public folder information), see the MessageStats Quick Start Guide.

Product licensing

Typically, if you download a trial version of MessageStats, a trial license is emailed to you. After you purchase MessageStats, you will receive a license file from your sales representative that is used to activate your purchased license.

To activate a purchased commercial license
1
Copy the license file to the desktop of the computer where the MessageStats MMC client console is installed, or to another convenient location.
2
Start the MessageStats client console.
3
Connect to the MessageStats Server.
If you have more than one MessageStats server, complete steps 4 to 7 for each server.
4
Right-click on the server node, and select License.
5
Click Update License.
6
Browse to the license file you copied in step 1.
7
Select the license, and click OK.

Getting started with MessageStats 7.9

The MessageStats release package contains the following products:

•
MessageStats and the MessageStats report packs

Product Documentation, including:

•
MessageStats Quick Start Guide
•
MessageStats Deployment Guide
•
MessageStats Administrator Guide
•
MessageStats Upgrade Guide
•
MessageStats Reports User Guide
Installation Instructions

Refer to MessageStats Quick Start Guide for installation instructions.

Globalization

This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. This section does not replace the materials about supported platforms and configurations found elsewhere in the product documentation.

This release is Unicode-enabled and supports any character set. In this release, all product components should be configured to use the same or compatible character encodings and should be installed to use the same locale and regional options. This release is targeted to support operations in the following regions: North America, Western Europe and Latin America, Central and Eastern Europe, Far-East Asia, Japan.

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