This section provides information about problems that you might encounter while monitoring your environment using Foglight for VMware Horizon View, and describes the solutions available to troubleshoot these problems.
Summary
When the Transfer Server VM name and the Computer name are different, the VMware View Environment dashboard cannot display information about the services running on the Transfer Server. This is due to the way the view information is collected via the VMware PowerShell commandlets.
Present workaround
Target Host Name matches /^(?i:TransferServerTestname)$/Target Host Name matches /^(?i:TransferServer.vfog.local)$/
TransferServer.vfog.local).
Summary
When creating a VMware Horizon View Agent using the Discovery Wizard, if the associated vCenter agent is not already monitored, the View Infrastructure tile may display duplicated connection server and security server instances in the Quick View.
Present workaround
Important: It is recommended to create the related VMware Performance Agent before creating the VMware Horizon View Agent manually or using the Discovery Wizard.
For guidance on how to delete any stale hosts due to duplicated connection server or security server instances, contact Quest Support.
Foglight includes a licensing capability that restricts access to those features that are defined in the license. Any Management Server installation requires a license that grants access to server-specific parts of the browser interface and the features associated with them. Foglight cartridges are also license-protected. While some cartridges are covered by the base Foglight license (such as Foglight Agent Manager cartridges and Foglight for Infrastructure), others may require an additional license. Foglight for VMware Horizon View is covered by the Foglight Evolve Monitor, Operate, and Flex license and Foglight for Virtualization, Enterprise Edition license.
To activate a trial or a purchased commercial license:
Foglight for VMware Horizon View release package contains the following:
Foglight for VMware Horizon View 6.1.0 comes pre-installed and enabled on Foglight Evolve 6.1.0.
To install Foglight for VMware Horizon View on Foglight, you must install and enable the following cartridge files. The sequence of cartridge installation is important because of their dependencies:
To install cartridge files, use the Administration > Cartridges > Cartridge Inventory dashboard. For full installation instructions, refer to the topic "Installing Foglight cartridges" in the Foglight Administration and Configuration Help.
Additional information is available from the following:
This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. This section does not replace the materials about supported platforms and configurations found elsewhere in the product documentation.
This release is Unicode-enabled and supports any character set. In this release, all product components should be configured to use the same or compatible character encodings and should be installed to use the same locale and regional options. This release is targeted to support operations in the following regions: North America, Western Europe and Latin America, Central and Eastern Europe, Far-East Asia, Japan.
Quest creates software solutions that make the benefits of new technology real in an increasingly complex IT landscape. From database and systems management, to Active Directory and Office 365 management, and cyber security resilience, Quest helps customers solve their next IT challenge now. Around the globe, more than 130,000 companies and 95% of the Fortune 500 count on Quest to deliver proactive management and monitoring for the next enterprise initiative, find the next solution for complex Microsoft challenges and stay ahead of the next threat. Quest Software. Where next meets now. For more information, visit https://www.quest.com/.
Technical support is available to Quest customers with a valid maintenance contract and customers who have trial versions. You can access the Quest Support Portal at https://support.quest.com.
The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. The Support Portal enables you to:
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