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Foglight for Exchange 6.3.0 - Foglight for Office 365 User Guide

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Getting started with Foglight for Office 365

Installation requirements Data collection Dashboard location

Administering monitoring agents and collected data

Accessing the Administration tab

Agents management table Agents management toolbar

Deploy the Foglight for Office 365 agent package Managing Foglight for Office 365 agents

Add and configure Foglight for Office 365 agents Activate, deactivate, and delete agents Start and stop data collection Configure domain credentials Set up permissions to use the Office 365 APIs

Configuring Foglight for Office 365 agent properties Managing ADFS agents

Add and configure ADFS agents Edit ADFS agents properties

Configuring ADFS agent properties Managing certificates

Syntax Conventions Managing certificates for FglAM

Prerequisite Add a certificate List installed certificates Delete a certificate A full example for managing certificate for FglAM

Managing certificates for FMS

Managing certificates for FMS in non-FIPS mode Managing certificates for FMS in FIPS-compliant mode

Monitoring your environment

Accessing the Monitoring tab

Foglight for Office 365 Environment Overview Foglight for Office 365 Environment Quick View

Foglight for Office 365 views

Exchange Online views

Environment Summary - Exchange Online (All Objects) view Environment Summary - Exchange Online (Selected Object) view Explorer Summary - Exchange Online (Selected Object) view

Environment Summary - ADFS (All Objects) view Environment Summary - ADFS (Selected Object) view

Accessing the Monitoring tab

To access the Monitoring tab:

1

On the navigation panel, under Dashboards, click Office 365 > Office 365 Environment.

The Office 365 Environment dashboard is displayed.

2

Click the Monitoring tab.

The Monitoring tab provides a summary of the Foglight for Office 365 services and the ADFS services in your Exchange environment. This tab consists of the following views:

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Foglight for Office 365 Environment Overview

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Foglight for Office 365 Environment Quick View

Foglight for Office 365 Environment Overview

The Foglight for Office 365 Environment Overview is located across the top of the Office 365 Environment dashboard. It provides an overview of your Exchange Online environment.

Figure 5. Foglight for Office 365 Environment Overview

The overview contains a tile for the following object types in your Exchange environment: Exchange Online services and ADFS services. It shows the number of objects in the environment and a count of objects in each of the alarm states (fatal, critical, warning, and normal).

Clicking the tile displays summary information for that object in the Quick View. Clicking an alarm state (for example, warning) on the tile displays summary information in the Quick View for the objects that are in the selected alarm state.

Foglight for Office 365 Environment Quick View

The Foglight for Office 365 Environment Quick View is located across the middle of the Office 365 Environment dashboard.

The following illustration is an example of the Exchange Online Quick View, displayed when the Exchange Online tile is selected in the Foglight for Office 365 Environment Overview.

Figure 6. Foglight for Office 365 Environment Quick View

The Foglight for Office 365 Environment Quick View displays summary information pertaining to the component selected from the Foglight for Office 365 Environment Overview and Object Tree view. For example:

•

Select an object tile in the Foglight for Office 365 Environment Overview to view summary information for all objects of the selected type.

•

Select an alarm indicator in an object tile in the Foglight for Office 365 Environment Overview to view summary information for the objects of that type in the selected alarm state.

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Select an object item from the Object Tree view (as described below) to view summary information for that individual object.

Description of embedded views

The Foglight for Office 365 Environment Quick View consists of the following embedded views:

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Object Tree view

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Object Summary view

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Object Tree view

The Object Tree view is located at the left of the Foglight for Office 365 Environment Quick View and displays objects based on the tile selected in the Foglight for Office 365 Environment Overview. Use the Object Tree view to select a single object or a group of objects of a particular type for display in the Object Summary view.

Object Summary view

The Object Summary view is located to the right of the Object Tree view and displays summary information for a single object or a group of objects, depending on what is selected in the Object Tree view. It provides a quick and easy view into the items that make up the selected object and the alarm states of these items.

In addition, in the top right corner of the Object Summary view there is an Explore button. Click this button to navigate to the Foglight for Office 365 Explorer dashboards, for more detailed metrics about the selected object or group of objects.

The following table lists the information displayed on the Object Summary view when different objects are selected.

Table 8. Object Summary view information
Item Selected in Overview	Item Selected in Object Tree	Views Displayed in Object Summary View
Exchange Online Tile	All Exchange Online	A view for all Exchange Online objects defined in your Exchange environment (see Environment Summary - Exchange Online (All Objects) view).
Exchange Online Tile - Alarm Indicator	All Exchange Online	A view for all Exchange Online objects in the selected state (see Environment Summary - Exchange Online (All Objects) view).
Exchange Online Tile or Alarm Indicator	Exchange Online Item	Several embedded views are displayed for the selected Exchange Online object (see Environment Summary - Exchange Online (Selected Object) view).
ADFS Tile	All ADFS	A view for all ADFS objects defined in your Exchange environment (see Environment Summary - ADFS (All Objects) view).
ADFS Tile - Alarm Indicator	All ADFS	A view for all ADFS objects in the selected state (see Environment Summary - ADFS (All Objects) view).
ADFS Tile or Alarm Indicator	ADFS Item	Several embedded views are displayed for the selected ADFS object (see Environment Summary - ADFS (Selected Object) view).

This functionality in this view will be available in a future release.

The Alarms view that appears at the bottom of the Foglight for Office 365 Environment Quick View displays a sortable list of all the outstanding alarms for the item selected in the Object Tree view.

Table 9. Alarms view
Description	Displays the following information for the selected Exchange Online object.
Data displayed	Severity. The icon in this column indicates the severity of the alarm.
	Time. Indicates the date and time when the alarm occur ed.
	Origin. Indicated the cause of the alarm.
	Instance. Displays the topology object instance name that triggered the alarm.
	Alarm Message. Displays the alarm message.
Where to go next	Clicking an alarm’s severity icon, object icon, alarm message, or time displays a popup where you can acknowledge or clear the alarm. This popup provides pertinent information about the selected alarm, such as the rule of origin of the alarm, the history of the alarm, and all of the notes attached to the alarm. For more information about managing alarms, see the Foglight User Guide or online help.

Foglight for Office 365 views

This section provides a description of the metrics displayed in the lower-level views on the Foglight for Office 365 dashboards.

This section includes the following topics:

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Exchange Online views

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