Enterprise Reporter 3.5 - Installation and Deployment Guide

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Node credential and alternate credential details for on-premises discoveries Detailed permissions for Enterprise Reporter discoveries Permissions for Enterprise Reporter discoveries on NAS devices Permissions for Enterprise Reporter tenant applications Minimum permissions for installing Enterprise Reporter Minimum permissions for installing Enterprise Reporter Port Requirements Firewall Requirements

Database Requirements

Configuring the Database and Security Groups

Installing and Configuring Enterprise Reporter

Installing Enterprise Reporter

Installing the Components

Installing and Configuring Individual Components

Installing and Configuring the Configuration Manager Installing and Configuring the Report Manager Installing and Configuring the Database Wizard Installing and Configuring the Log Viewer Installing and Configuring the Encryption Key Manager Creating a Database Prior to Enterprise Reporter Server Installation Installing and Configuring SSRS Installing and Configuring IT Security Search

Upgrading Enterprise Reporter

Preparing to Upgrade Enterprise Reporter Upgrading Enterprise Reporter Components Upgrading Enterprise Reporter Nodes Upgrading Manually-Configured Enterprise Reporter Nodes After Upgrading Enterprise Reporter

Licensing Enterprise Reporter

Activating or Updating Your License

Security Groups in Enterprise Reporter Role-Based Security in Enterprise Reporter Managing Your Database Using the Database Wizard

Using the Database Wizard to Create or Connect a Database Upgrading a Database Deleting a Database Changing the Security Mode Changing the Connection to the Enterprise Reporter Database Performing Database Maintenance

Managing Your Enterprise Reporter Deployment

Optimizing Enterprise Reporter Enterprise Reporter server and database considerations

Failover recovery using SQL clusters

Cluster Deployment Considerations

Consider the Data to Collect Before Deploying Nodes Fine Tune Each Cluster and Node Optimize Node Setup Plan Credential Use

Logged-In User Details Understanding Credentials Using Scenarios

Effectively Deploy Remote Nodes

Deploying a Node to a Trusted Domain

Optimize Data Transfer

Discovery Considerations

Divide Discovery Targets According to Cluster Structure Collect Only the Data Needed Plan Discovery and Reporting Schedules Optimize Nested Group Membership Collection Optimize Nested Group Membership Collection for Azure and Office 365 Discoveries

Discovery Permission Requirements

Detailed permissions for Enterprise Reporter discoveries Permissions for Enterprise Reporter discoveries on NAS devices Permissions for Enterprise Reporter tenant applications Minimum Permissions for Enterprise Reporter Discoveries IDG Managing Your Deployment.4.26.html

Troubleshooting Issues with Enterprise Reporter

Troubleshooting Installation Issues

Connecting to a SQL Server Issues with Multi-Domain Controller Environments

Problems Opening the Consoles Database Configuration Issues Troubleshooting connectivity issues

Restoring a connection to the Enterprise Reporter Server Restoring a connection to the Enterprise Reporter database Troubleshooting Connection Timeouts

Troubleshooting credential change failures Resolving Issues in the Configuration Manager

Node Issues

Node Deployment Issues Dealing with unassociated nodes Problems deleting a node Creating a Node Debug Log File

Data Collection Issues

Troubleshooting features in Enterprise Reporter

Exporting logs from the Configuration Manager Viewing information about your Enterprise Reporter configuration Viewing errors and statistics for tasks

Moving the Enterprise Reporter database Disaster Recovery

Backing up Enterprise Reporter Deploying Enterprise Reporter to another computer after a disaster Checking the Enterprise Reporter configuration after recovery

Appendix: Database Content Wizard

Software Requirements Starting and Configuring the Enterprise Reporter Database Content Wizard Transferring an Enterprise Reporter Database Backing Up an Enterprise Reporter Database Restoring an Enterprise Reporter Database Cleaning an Enterprise Reporter Database Merging Two Enterprise Reporter Databases Running Custom Enterprise Reporter Scripts PowerShell cmdlets

Requirements Database Content Wizard cmdlets Loading the Database Content Wizard cmdlet Backing Up An Enterprise Reporter Database Cleaning an Enterprise Reporter Database Merging Two Enterprise Reporter Databases Restoring an Enterprise Reporter Database Transferring an Enterprise Reporter Database

Appendix: Encryption Key Manager

Starting the Encryption Key Manager Generating a key file Importing a key file Exporting a key file Resetting credentials

Appendix: Log Viewer

Starting the Enterprise Reporter Log Viewer Finding and opening log files Viewing and searching log file entries Filtering log file entries

Node Issues

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Node Deployment Issues

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Dealing with unassociated nodes

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Problems deleting a node

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Creating a Node Debug Log File

Node Deployment Issues

If something goes wrong with your node deployment, you can manually install and configure the node. When you manually install a node, it appears in the Configuration Manager as an unassociated node. You must have administrative permissions on the node host computer to install the node.


	NOTE: The node service account must be a member of the Reporter_Discovery_Nodes group for node deployment.

To manually install a node

If applicable, remove the node in the Configuration Manager.

If necessary, use the Control Panel to uninstall the node.

Locate the node installer, Enterprise_ReporterNode_3.5.0.xxxxx_x64.msi (where xxxxx is a unique 5-digit code), in the Quest\Enterprise Reporter\Server folder in the install location.


	NOTE: If you are installing the node on a remote computer, copy the appropriate Enterprise_ReporterNode_3.5.0.xxxxx_x64.msi file to that computer.

Run the node installer.

Dealing with unassociated nodes

An unassociated node is one that has been either manually installed, or left behind from a previous installation of Reporter. You can either uninstall the node, or associate the node with a cluster.

To uninstall a node

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Use the Control Panel, and uninstall Quest Enterprise Reporter Node.

To associate a node with a cluster

In the Manage Discovery Clusters pane, select the cluster.

In the Unassociated Nodes pane, select the node.

Click Associate Node(s) with Selected Cluster.

In the confirmation dialog box, click Yes.

If necessary, close the Unassociated Nodes pane.

The node appears associated with the cluster in the Initializing state until it is deployed.

Problems deleting a node

If you are deleting a node, you may see an error message indicating that the discovery node installation failed, for example:
"An error occurred copying the discovery node installation program Quest.Reporter.Core.Server.MsiInstaller.exe to \\servername\ADMIN$\Quest.Reporter.Core.Server.MsiInstaller.exe."

This indicates that there was a problem connecting to the host computer. Check your node credentials, ensure that the firewall is not enabled on the host, and ensure that the computer can be reached on the network. Once you have resolved the connection issue, you can attempt to remove the node again.

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Enterprise Reporter 3.5 - Installation and Deployment Guide

Node Issues

Node Deployment Issues

Dealing with unassociated nodes

Problems deleting a node