NetVault Backup Service fails to start after the machine is restarted
After restarting the machine, the NetVault Backup Service sometimes fails to start on a Windows®-based NetVault Backup Server.
Check the Windows Event Viewer to see if it displays the following message:
FATAL: could not create any TCP/IP sockets " for a PostgreSQL source
NetVault Backup cannot start if the PostgreSQL database that is used to store the system data does not start. To correct this issue, start the Task Manager, and click Show processes from all users. You can see multiple instances of postgres32.exe running on the system. Select any one instance of this process, and click End Process to remove all instances of postgres32.exe. Then, start the NetVault Backup Service.
NetVault Backup Service starts, but stops immediately on Linux
On a Linux®-based machine, the NetVault Backup Service starts, and then stops immediately.
No error messages are displayed.
This issue can occur if the Postgres service cannot resolve the host name localhost, and fails to start.
Check the /etc/hosts file, and if the file does not contain an entry for localhost, add the entry.
Linux Hybrid version of the plug-in does not run on 64-bit OS
The Linux® Hybrid version of the plug-in does not run on pure 64‑bit operating system.
The plug-in fails to open and displays the message “No Error.”
Pure 64-bit operating systems do not install some common 32-bit libraries the plug-in requires.
To correct this problem, do the following:
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NOTE: Some libraries are dynamically loaded from the path $NV_HOME/dynlib/vddk/. If these libraries are listed as missing, no action is required. |
Crash occurs during a backup
During a backup, the plug-in reports an error and crashes.
The plug-in crashes with the following error in the NetVault Backup logs:
The trace logs include the following message:
Cannot open library: libexpat.so.0: cannot open shared object file in vixDiskLib-16642.log.
To correct this problem, navigate to the /usr/lib directory, and create the following symbolic link: