• |
Email: To deploy KACE Agents through email, you would send an email to your users that contains one of the following: |
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Logon scripts: Logon scripts enable you to deploy the KACE Agent when users log on to a device. If you use logon scripts, you would upload the appropriate file in an accessible directory and create a logon script to retrieve it. |
Agent installation files are available on the appliance.
\\appliance_hostname\client\agent_provisioning
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Use the following parameters when starting the installer: HOST=<appliance_hostname> TOKEN=<agent_token>, or: |
◦ |
Manually change the installation file name using the following syntax: AMPAgent-xx.xx.xx-x86_<appliance_hostname>+<agent_token>.msi |
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Use the KACE_HOST and KACE_TOKEN environment variables to specify the appliance host name and agent token before you run the installation file, or: |
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Manually change the installation file name using the following syntax: <agent_installation_filename>_<appliance_hostname>+<agent_token>.<extension> |
Alternatively, you can download Agent token installer bundles for your operating system from the Agent Token Detail page. For complete information, see Registering KACE Agent with the appliance.
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Windows 32-bit devices: C:\Program Files\Quest\KACE\ |
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Window 64-bit devices: C:\Program Files (x86)\Quest\KACE\ |
The Agent configuration files, logs, and other data are stored in:
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Windows 32-bit devices: C:\Documents and Settings\All Users\Quest\KACE |
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Window 64-bit devices: C:\ProgramData\Quest\KACE |
2. |
◦ |
Use the following parameters when starting the installer: HOST=<appliance_hostname> TOKEN=<agent_token>, or: |
◦ |
Manually change the installation file name using the following syntax: AMPAgent-xx.xx.xx-x86_<appliance_hostname>+<agent_token>.msi |
The device information appears in the appliance Inventory within a few minutes. See Managing applications on the Software page.
There are several ways to deploy the Agent from the command line on Windows devices.
• |
In a batch file as part of a logon script that runs the installer (msiexec) and sets various parameters, such as the value of the host. |
The following table shows command line parameters used to deploy the Agent.
The system looks for the value of host in these locations in the order shown:
2. |
The HOST property value |
3. |
KACE_SERVER (environment variable) |
4. |
The amp.conf file |
If you want to register the agent with the appliance:
• |
Use the following parameters when starting the installer: HOST=<appliance_hostname> TOKEN=<agent_token>, or: |
• |
Manually change the installation file name using the following syntax: AMPAgent-xx.xx.xx-x86_<appliance_hostname>+<agent_token>.msi |
You can obtain the agent token string from the Agent Token Detail page. For more details, see Registering KACE Agent with the appliance
To access the KACE Agent status using the system tray, you must enable the Agent Status On Device option in the Agent and Communication Settings section. For more information, see Configure Agent communication and log settings.
3. |
4. |
5. |
To temporarily suspend the agent's activity during a specific time period, click Snooze Agent, and select a time period in the menu. You can snooze the agent for 15 minutes, 30 minutes, one hour, or two hours. |
NOTE: You can only snooze the agent if the Agent Snooze on Device option is enabled in the Agent and Communication Settings section on the appliance, and if the maximum number of snoozes is not reached. For more information, see Configure Agent communication and log settings. |
6. |
7. |
To access any agent-related links, click Shortcuts in the menu, and then click a link, as applicable. Any standard Uniform Resource Identifier (URI) links are supported, such as https, ssh, and ftp URLs. |
• |
Windows 32-bit devices: C:\Program Files\Quest\KACE\ |
• |
Window 64-bit devices: C:\Program Files (x86)\Quest\KACE\ |
The Agent configuration files, logs, and other data are stored in:
• |
Windows 32-bit devices: C:\Documents and Settings\All Users\Quest\KACE |
• |
Window 64-bit devices: C:\ProgramData\Quest\KACE |
2. |
◦ |
Use the following parameters when starting the installer: HOST=<appliance_hostname> TOKEN=<agent_token>, or: |
◦ |
Manually change the installation file name using the following syntax: AMPAgent-xx.xx.xx-x86_<appliance_hostname>+<agent_token>.msi |
The device information appears in the appliance Inventory within a few minutes. See Managing applications on the Software page.
There are several ways to deploy the Agent from the command line on Windows devices.
• |
In a batch file as part of a logon script that runs the installer (msiexec) and sets various parameters, such as the value of the host. |
The following table shows command line parameters used to deploy the Agent.
The system looks for the value of host in these locations in the order shown:
2. |
The HOST property value |
3. |
KACE_SERVER (environment variable) |
4. |
The amp.conf file |
If you want to register the agent with the appliance:
• |
Use the following parameters when starting the installer: HOST=<appliance_hostname> TOKEN=<agent_token>, or: |
• |
Manually change the installation file name using the following syntax: AMPAgent-xx.xx.xx-x86_<appliance_hostname>+<agent_token>.msi |
You can obtain the agent token string from the Agent Token Detail page. For more details, see Registering KACE Agent with the appliance
To access the KACE Agent status using the system tray, you must enable the Agent Status On Device option in the Agent and Communication Settings section. For more information, see Configure Agent communication and log settings.
3. |
4. |
5. |
To temporarily suspend the agent's activity during a specific time period, click Snooze Agent, and select a time period in the menu. You can snooze the agent for 15 minutes, 30 minutes, one hour, or two hours. |
NOTE: You can only snooze the agent if the Agent Snooze on Device option is enabled in the Agent and Communication Settings section on the appliance, and if the maximum number of snoozes is not reached. For more information, see Configure Agent communication and log settings. |
6. |
7. |
To access any agent-related links, click Shortcuts in the menu, and then click a link, as applicable. Any standard Uniform Resource Identifier (URI) links are supported, such as https, ssh, and ftp URLs. |
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