You can view provisioning schedule status and other details on the Provisioning Schedules page. From this page you can also run and edit provisioning schedules as needed.
1. |
a. |
Log in to the appliance Administrator Console, https://appliance_hostname/admin. Or, if the Show organization menu in admin header option is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information. |
b. |
c. |
The name of the provisioning schedule (links to the Provisioning Schedule Detail page). | |
The total number of target devices in the configuration (links to the Provisioning Results page). | |
The total number of target devices on which provisioning is running (links to the Provisioning Results page). | |
The total number of target devices on which provisioning has not yet started (links to the Provisioning Results page). | |
The total number of target devices on which provisioning has succeeded (links to the Provisioning Results page). | |
The total number of target devices on which provisioning has failed (links to the Provisioning Results page). | |
The total number of target devices on which provisioning has succeeded as a percentage. | |
The specified provisioning schedule. For example: Everyn minutes, Every n hours, or Never. | |
b. |
b. |
b. |
In the Advanced section, click Duplicate to display the Provisioning Schedules page with the new schedule listed as Copy of Schedule Name. |
You can delete provisioning schedules when you want to remove schedules from the appliance.
1. |
a. |
Log in to the appliance Administrator Console, https://appliance_hostname/admin. Or, if the Show organization menu in admin header option is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information. |
b. |
c. |
3. |
You can view the results of actions performed by provisioning schedules.
1. |
a. |
Log in to the appliance Administrator Console, https://appliance_hostname/admin. Or, if the Show organization menu in admin header option is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information. |
b. |
c. |
2. |
The status of the Agent connection to the appliance: : An Agent-managed device is connected to the appliance. : An Agent-managed device is not connected to the appliance. | |
The hostname of the target device. Click the Remote Connection button to open a Remote Desktop Connection to the target device (Microsoft Edge only): | |
I indicates a successful installation. U indicates a successful uninstallation. | |
4. |
NOTE: The [computer inventory] link appears only if the provisioning process can match the MAC address of the target device with the current inventory data. See Managing MIA devices. |
You can view provisioning schedule status and other details on the Provisioning Schedules page. From this page you can also run and edit provisioning schedules as needed.
1. |
a. |
Log in to the appliance Administrator Console, https://appliance_hostname/admin. Or, if the Show organization menu in admin header option is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information. |
b. |
c. |
The name of the provisioning schedule (links to the Provisioning Schedule Detail page). | |
The total number of target devices in the configuration (links to the Provisioning Results page). | |
The total number of target devices on which provisioning is running (links to the Provisioning Results page). | |
The total number of target devices on which provisioning has not yet started (links to the Provisioning Results page). | |
The total number of target devices on which provisioning has succeeded (links to the Provisioning Results page). | |
The total number of target devices on which provisioning has failed (links to the Provisioning Results page). | |
The total number of target devices on which provisioning has succeeded as a percentage. | |
The specified provisioning schedule. For example: Everyn minutes, Every n hours, or Never. | |
b. |
b. |
b. |
In the Advanced section, click Duplicate to display the Provisioning Schedules page with the new schedule listed as Copy of Schedule Name. |
You can delete provisioning schedules when you want to remove schedules from the appliance.
1. |
a. |
Log in to the appliance Administrator Console, https://appliance_hostname/admin. Or, if the Show organization menu in admin header option is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information. |
b. |
c. |
3. |
You can view the results of actions performed by provisioning schedules.
1. |
a. |
Log in to the appliance Administrator Console, https://appliance_hostname/admin. Or, if the Show organization menu in admin header option is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information. |
b. |
c. |
2. |
The status of the Agent connection to the appliance: : An Agent-managed device is connected to the appliance. : An Agent-managed device is not connected to the appliance. | |
The hostname of the target device. Click the Remote Connection button to open a Remote Desktop Connection to the target device (Microsoft Edge only): | |
I indicates a successful installation. U indicates a successful uninstallation. | |
4. |
NOTE: The [computer inventory] link appears only if the provisioning process can match the MAC address of the target device with the current inventory data. See Managing MIA devices. |
You can view provisioning schedule status and other details on the Provisioning Schedules page. From this page you can also run and edit provisioning schedules as needed.
1. |
a. |
Log in to the appliance Administrator Console, https://appliance_hostname/admin. Or, if the Show organization menu in admin header option is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information. |
b. |
c. |
The name of the provisioning schedule (links to the Provisioning Schedule Detail page). | |
The total number of target devices in the configuration (links to the Provisioning Results page). | |
The total number of target devices on which provisioning is running (links to the Provisioning Results page). | |
The total number of target devices on which provisioning has not yet started (links to the Provisioning Results page). | |
The total number of target devices on which provisioning has succeeded (links to the Provisioning Results page). | |
The total number of target devices on which provisioning has failed (links to the Provisioning Results page). | |
The total number of target devices on which provisioning has succeeded as a percentage. | |
The specified provisioning schedule. For example: Everyn minutes, Every n hours, or Never. | |
b. |
b. |
b. |
In the Advanced section, click Duplicate to display the Provisioning Schedules page with the new schedule listed as Copy of Schedule Name. |
You can delete provisioning schedules when you want to remove schedules from the appliance.
1. |
a. |
Log in to the appliance Administrator Console, https://appliance_hostname/admin. Or, if the Show organization menu in admin header option is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information. |
b. |
c. |
3. |
You can view the results of actions performed by provisioning schedules.
1. |
a. |
Log in to the appliance Administrator Console, https://appliance_hostname/admin. Or, if the Show organization menu in admin header option is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information. |
b. |
c. |
2. |
The status of the Agent connection to the appliance: : An Agent-managed device is connected to the appliance. : An Agent-managed device is not connected to the appliance. | |
The hostname of the target device. Click the Remote Connection button to open a Remote Desktop Connection to the target device (Microsoft Edge only): | |
I indicates a successful installation. U indicates a successful uninstallation. | |
4. |
NOTE: The [computer inventory] link appears only if the provisioning process can match the MAC address of the target device with the current inventory data. See Managing MIA devices. |
◦ |
If the Organization component is enabled on your appliance, log in to the appliance System Administration Console, https://appliance_hostname/system, or select System in the drop-down list in the top-right corner of the page next to the login information. Then click Organizations. To display the organization’s information, click the organization’s name. |
On the Organization Detail page that appears, locate the Communication and Agent Settings section.
◦ |
If the Organization component is not enabled on your appliance, log in to the appliance Administrator Console, https://appliance_hostname/admin. Then select Settings > Provisioning., and click Communication Settings on the Provisioning panel. |
The Communication Settings page appears.
3. |
If selected, this option allows you to display the agent status on managed devices. | ||||||||
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The maximum number of times you can snooze the agent each day on managed devices. | ||||||||
Use this section to display links in the KACE Agent menu on agent-managed devices. You can specify up to ten links. Standard Uniform Resource Identifier (URI) links are supported, such as https, ssh, and ftp URLs. To add a link:
For complete information about these and other replacement variables, see Token replacement variables. |
4. |
KACE Systems Management Appliance is verifying your PC Configuration and managing software updates. Please Wait... |
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The path to an existing .bmp file that you want to use as the splash logo. | ||
If selected, this option stops the agent from displaying the boot-up splash logo. | ||
If selected, this option stops the agent from displaying the login splash logo. |
5. |
6. |
NOTE: If the Organization component is enabled on your appliance, these Agent Tasks settings are located on the appliance appliance System Administration Console General Settings page. |
This value indicates the date and time when the appliance task throughput was last updated. | |||
|
7. |
In the Duplicate Machine Detection Settings (Advanced) section, configure the following options to prevent duplicate device records |
8. |
1. |
◦ |
If the Organization component is not enabled on the appliance, log in to the appliance Administrator Console, https://appliance_hostname/admin, then select Settings > Control Panel. |
◦ |
If the Organization component is enabled on the appliance, log in to the appliance System Administration Console, https://appliance_hostname/system, or select System in the drop-down list in the top-right corner of the page, then select Settings > Control Panel. |
2. |
3. |
In the Troubleshooting Tools section, click Display Agent task status to display the Agent Tasks page. |
The options displayed depend on type of tasks available on your appliance. Typical options include:
◦ |
Ready to Run (connected): Tasks that are connected through the messaging protocol and about to run. |
◦ |
Ready to Run: Tasks that are queued to run when an messaging protocol connection is established. |
◦ |
Longer than 10 minutes: Tasks that have been waiting longer than 10 minutes for a protocol connection. |
4. |
1. |
◦ |
If the Organization component is not enabled on the appliance, log in to the appliance Administrator Console, https://appliance_hostname/admin, then select Settings > Control Panel. |
◦ |
If the Organization component is enabled on the appliance, log in to the appliance System Administration Console, https://appliance_hostname/system, or select System in the drop-down list in the top-right corner of the page, then select Settings > Control Panel. |
2. |
3. |
In the Troubleshooting Tools section, click View Agent command queue to display the Agent Command Queue page. |
NOTE: Pending alerts appear on the Agent Command Queue page even if there is no connection between the Agent and the appliance. |
The Agent Command Queue page contains the following fields:
The name of the device. Click a name to view device details. | |
The type of message, such as Run Process. | |
The date and time when the message expires, also called Keep Alive time. Messages are deleted from the queue automatically when they expire. | |
The status of the message, such as Completed or Received. |
You can delete messages that are no longer needed from the Agent command queue.
1. |
◦ |
If the Organization component is not enabled on the appliance, log in to the appliance Administrator Console, https://appliance_hostname/admin, then select Settings > Control Panel. |
◦ |
If the Organization component is enabled on the appliance, log in to the appliance System Administration Console, https://appliance_hostname/system, or select System in the drop-down list in the top-right corner of the page, then select Settings > Control Panel. |
2. |
3. |
In the Troubleshooting Tools section, click View Agent command queue to display the Agent Command Queue page. |
5. |
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