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MessageStats 7.8.1 - Reports User Guide

Upgrading MessageStats Overview Typical MessageStats Upgrade Scenarios Moving the MessageStats Database Moving and Upgrading MessageStats Moving Custom Reports and Report Subscriptions Viewing, Creating, and Editing MessageStats Reports My Reports and Corporate Reports Exchange Executive Summaries Reports Exchange Organizations Reports Exchange Server Reports Exchange Content Analysis Reports Exchange Mailboxes Reports Exchange Mail Contacts Reports Exchange Distribution Groups Reports Exchange Public Folders Reports Exchange Storage Reports Exchange Internet Reports Exchange Inventory Reports Migration Reports MessageStats Gathering Reports Appendix A: How to Read the Reports Report Filter Definitions

Executive Summary Report Descriptions

The following reports comprise the executive summary reports, providing an overview of your Exchange organization:

 
Table 5. Executive Summary reports.
Report
Description
Filters

Server Traffic Usage Executive Summary

This report provides executive-level information about the email traffic in and through a Microsoft Exchange organization from a server perspective. The report also provides relevant usage metrics from a server perspective.

Use this report to identify the usage trends for capacity planning, for load balancing, and for successful service delivery. To enable the gatherings required to provide content for this report, see Gathering the Server Traffic Usage Data .

NOTE: When comparing the graphs that show messaging traffic this period and last period, remember that the current period graph will not include the same number of days in the calculations as the previous month. The growth rate for the current period can fluctuate from day to day.
•
This Period
•
Last Period
•
Organization (mandatory)

Recipient Traffic Usage Executive Summary

This report provides executive-level information about the email traffic in and through a Microsoft Exchange organization from the perspective of the senders and recipients.

The data can also provide relevant usage metrics from a mailbox perspective, and can identify usage trends. Usage trends are critical in capacity planning, load balancing, and successful service delivery.

The graphs can contain partial information for the period since the report includes metrics for the current period-to-date. As a result, some graphs appear differently each day of the current period as the messages for the top users are aggregated.

Presence Icons

If you right-click a status icon, you can communicate with the mailbox owner. For information about presence icons in reports, see Viewing Presence Information .
•
This Period
•
Last Period
•
Organization (mandatory)

Exchange Service Delivery Executive Summary

This report provides executive-level information about average delivery times for messages and server uptime across your Exchange organizations. Use the data in this report to define Service Level Agreements and to measure the success of adhering to the agreement.

To enable the gatherings required to provide content for this report, please see Gathering the Service Delivery Data .

NOTE: The server uptime graph shows only the last complete UTC day. It does not present aggregated records over the period you selected.
•
Period
•
Organization (mandatory)
NOTE: The period is for period-to-date so information will change from day to day.

Exchange Capacity Executive Summary

This report provides executive-level information about the components of an Exchange environment that can affect storage, including mailbox and quota metrics.

An overview of storage capacity is critical to understanding how service levels are measured against usage patterns, and ensuring that service level expectations are met.

The Storage Snapshot graph is not dependent on the period that you selected. The graph is a snapshot of the most recent storage statistics.
•
This Period
•
Last Period
•
Organization (mandatory)

Exchange Financials Executive Summary

This report provides executive-level information about financial metrics related to an Exchange environment. The report can help you calculate operational costs, including the cost of sending and receiving Internet email messages and storing data. You can also use this report to identify chargeback amounts to departments.

For more information, see Gathering Financials Data .

These reports can answer the following questions:

How much does it cost to store message data?
How much does it cost to deliver email for my organization?
What part of my messaging costs are for Internet email?
What chargeback amounts can I assign to individual departments or teams?
•
Period
•
Organization (mandatory)
NOTE: The period is for period-to-date so information will change from day to day.

 

Exchange Organizations Reports

•
Introducing the Organizations Reports
•
Subject Auditing Reporting
•
Departmental Reporting
•
Region Activity Reporting
•
Organizational Traffic Reporting
•
Organizational Storage Reporting

Introducing the Organizations Reports

The organization-level reports provide information on the objects at the top level of the Exchange organization. These reports are valuable for enterprises that have more than one Exchange organization.

You can use the reports to identify issues that are apparent at an organizational-level, and you can use other MessageStats Reports to focus on the issues.

Subject Auditing Reporting

Auditing allows you to specify message header details such as the originator, receiver, subject line, and message identifier to be checked for matches. Message subject auditing allows you to search for text strings that are contained in message subject lines.

The Subject Auditing reports show the messages that were captured by comparing text from a defined list of text search criteria and the message subjects of all messages contained in the tracking logs for a selected server.

Setting Auditing for Subject Text in Messages

You can define the message subject auditing criteria using the Message Subject Auditing property page in the MessageStats Console.

To add subject line text to the audit list
1
Select Exchange Organizations from the navigation tree.
2
Select an Exchange organization, right-click and select Properties.
3
Select the Message Subject Auditing tab and click Add.
4
Enter the subject text and click OK.
When identifying the audit text, be specific. The less explicit you are, the greater the number of captured messages. As the number of captured messages increases, the time it takes to complete the gathering also increases.
 
Table 1. Subject Audit reports.
Report
Description
Filters

Subject Sent Audits

This report lists the relevant message header information for messages that originated in the Exchange organization that match the defined list of subject audit criteria.
•
Date
•
Date/Time Display
•
Subject Keyword
•
Originator
•
Recipient

Subject Received Audits

The Subject Received Audits report lists the relevant message header information for messages that originated outside the Exchange organization that match the defined list of subject audit criteria.
•
Date
•
Date/Time Display
•
Subject Keyword
•
Originator
•
Recipient
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