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NetVault Plug-in for VMware 12.3.3.5 - Release Notes

System requirements

Before installing Plug‑in for VMware, ensure that your system meets the requirements outlined in the following table and in the Quest NetVault Backup Compatibility Guide available at https://support.quest.com/technical-documents.

Operating systems

For a list of supported OS distributions and versions, see the VDDK 7.0.3 Release Notes.

NetVault Backup versions

The Plug‑in for VMware 12.3.3.5 requires NetVault Backup 12.1 or later.

For complete supported-platform information, see the Quest NetVault Backup Compatibility Guide available at https://support.quest.com/technical-documents.

Packages

On a Windows operating system, the Plug‑in for VMware 12.3.3.5 requires Microsoft Visual C++ 2017 or later.

Using the plug-in without this package results in a “Failed to get connection to plugin” error.

Upgrade and compatibility

Plug‑in for VMware 12.3.3.5 requires NetVault Backup 12.1 or later. For complete supported-platform information, see the Quest NetVault Backup Compatibility Guide.

Cannot browse mounted virtual machines after upgrading NetVault Backup: After installing the plug‑in, if you upgrade the NetVault Backup software, you must reinstall the plug-in on that machine. Otherwise, you cannot open the Drives node of a mounted virtual machine for any new file‑level backups.
Restart the NetVault Backup Service if “nvvmwmount.exe” was running during upgrade: If the mount process “nvvmwmount.exe” was running during an upgrade from 2.x, restart the NetVault Backup Service on the client.

Product licensing

To obtain the license key for your NetVault Backup Server environment, determine the NetVault Machine ID of your main NetVault Backup Server. Also identify the machine IDs of any clients running application plug-ins, such as Oracle, MySQL, PostgreSQL, SQL Server, and Exchange.

You can use the NetVault Configuration Wizard to install the product license keys. Alternatively, you can install the license keys from the Manage Clients page.

Obtaining a machine ID

3
In the NetVault Backup Clients list, select the applicable machine, and click Manage.
4
On the View Client page, note the machine ID exactly as it is displayed in the Client Summary table.
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