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NetVault Plug-in for VMware 12.3.3.5 - Release Notes

Installing a license key using the configuration wizard

1
In the Navigation pane, click Guided Configuration.
2
On the NetVault Configuration Wizard page, click Install Licenses.
3
In the NetVault Backup Clients list, select the applicable machine, and click Next.
4
In the Enter the license key string box, type or copy and paste the license key, and click Apply.

Installing a license key from the Manage Clients page

2
In the NetVault Backup Clients list, select the applicable machine, and click Manage.
3
On the View Client page, click Install License.
4
In the Install License dialog box, type or copy and paste the license key, and click Apply.

Upgrade and installation instructions

The standard method for upgrading the plug-in is to install the latest version over the previous version of the plug-in. For installation instructions, see the Quest NetVault Backup Plug‑in for VMware User’s Guide.

To use the plug-in for file-level backup operations when upgrading the hybrid version of the plug-in on Windows, complete the following tasks in the given order:

2
From the NetVault Backup Process Viewer, check if any instance of NetVault VM mount daemon or NetVault VM mount CLI is running on the client.
Alternatively, use the Windows Task Manager to see if any instance of nvvmwmount.exe is running. If so, restart the NetVault Backup Service.

VDDK uses a kernel-mode driver for mounting a virtual machine during file-level backup and browse operations. The Plug‑in for VMware automatically starts a service for the driver when you install the plug-in, but it does not verify whether the service is running when you perform an upgrade or a reinstallation.

If this service is not running on the client, the plug-in fails to complete the mount request and reports the error “Driver not found.”

For information about installing the plug-in, see the Quest NetVault Backup Plug‑in for VMware User’s Guide.

More resources

Additional information is available from the following:

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