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NetVault 13.0.2 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors Safe Mode in NetVault

Managing client groups

This section includes the following topics:

•
About client groups
•
Creating a client group
•
Viewing existing client groups
•
Modifying a client group
•
Removing a client group

About client groups

NetVault lets you group the clients into one or more logical entities.

The NetVault MSP Administrator and Tenant Administrator can use client groups to control user access to clients. They can grant access to specific clients by using a client group. Therefore, when you add a client, it is automatically added to the default group.

NetVault includes a pre-configured unique client group named default, and the local administrator assigns this client group to MSP administrator manually. The NetVault Server is by default part of this group, MSP administrator can register, assign, and configure a new client to this client group to access it. During tenant registration, a default and unique client group is created, and all the clients registered by the tenant administrator are part of this client group.

Creating a client group

You can group the NetVault Clients into one or more logical entities. A client group can contain all or specific clients. The new clients automatically become members for client groups that are configured to include all clients.

 
* 
NOTE: Tenant users are not authorized to create a client group.
To create a client group:
1
In the Navigation pane, click Manage Clients, and then on the Manage Clients page, click Manage Client Groups.
2
On the Client Group Management page, click New Group. On the Client Group page, provide the following information
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In Group Name, type a name for the client group.
•
In Group Description, provide a detailed description for the client group.
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To add all clients to the group, select the All Clients check box. When you select this check box, the new clients are automatically added to the group.
To add a specific client, select the target client in the Available Clients table, and click the Add button () to the left of the item. When you click this button, the selected client is moved to the Chosen Clients table.
•
To remove a client from the group, select the target client in the Chosen Clients table, and click the Remove button () to the left of the item. When you click this button, the selected client is moved to the Available Clients table.
3
To add the group, click Create Group.

Viewing existing client groups

You can view information about the existing client groups from the Client Group Management page. The page displays the group name, number of clients, and the list of member clients.

 
* 
NOTE: Tenant users are not authorized to view any client groups.
To view the existing client groups:
1
In the Navigation pane, click Manage Clients, and then on the Manage Clients page, click Manage Client Groups.
2
On the Client Group Management page, you can view the existing client groups.
The table shows the following information about the client groups:
•
Group name: Displays the name of the client group.
•
Number of Clients: Displays the number of clients in the group.
•
Description: Displays description for the client group.
3
You can click the client group name to display the list of clients included in the group. (The list of clients is only displayed for groups that do not have the All Clients check box selected.)
4
To perform a client group-related task, click the corresponding button in the Operations pane. Alternatively, click a link in the Navigation pane to open a different page.
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