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NetVault 13.0.1 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out
Safe Mode in NetVault

Checking the status of a tape drive

To check the status of an offline tape drive:
1
In the Navigation pane, click Manage Devices.
2
In the list of devices, click the icon to open the library that contains the drive, and then click the drive or the corresponding Manage Drive icon .
3
On the Tape Drive Management page, click Check, and then in the confirmation dialog box, click Check again.
If the device is operational, its status is changed to “Available.”

Changing the status of a tape drive

To change the drive status to online or offline:
1
In the Navigation pane, click Manage Devices.
2
In the list of devices, click the icon to open the library that contains the drive, and then click the drive or the corresponding Manage Drive icon .
3
On the Tape Drive Management page, click Online or Offline:
•
If the device is offline, click Online to bring it back online.
•
If the device is online, click Offline to mark it offline.
This operation does not physically take the device offline; it just makes the device unavailable for use in NetVault.

Configuring cleaning slots

Before loading cleaning tapes, you must configure the slots that can hold the cleaning media. You can configure cleaning slots from the Slot Browser page.

 
* 
NOTE: If cleaning slots are not defined, cleaning tapes without barcodes are loaded every time the library is initialized.
To configure cleaning slots for a library:
1
In the Navigation pane, click Manage Devices.
2
In the list of devices, click the icon to open the library, and then click the Slots link or the corresponding Manage Slots icon to open the Slot Browser.
3
In the Slots table, select the slot that you want to use, and click Set Slot.
The slot must be empty.
4
In the Slot Settings dialog box, select the Set as cleaning slot check box to reserve the slot for cleaning tapes. In the Cleaning Slot list, type or select the slot number.
5
Click OK to save the settings and close the dialog box.
6
After the dialog box is closed, a message stating “Library device needs to be restarted” is displayed.
Access the Manage Devices page, and restart the library.
When you open the Slot Browser again, the slot status is set to CLN Slot.

Configuring the cleaning lives option

NetVault lets you specify how many times a cleaning tape can be used for drive cleaning operations. You can configure the cleaning lives property from the Slot Browser page.

 
* 
NOTE: To configure the cleaning lives option, a cleaning tape must be placed in the designated slot.
To configure the cleaning lives for a tape:
1
In the Navigation pane, click Manage Devices.
2
In the list of devices, click the icon to open the library, and then click the Slots link or the corresponding Manage Slots icon to open the Slot Browser.
3
In the Slots table, select the slot that contains the cleaning tape, and click Set Cleaning Life.
4
In the Set Cleaning Life dialog box, configure the following option:
•
Set media lives: Type or select the number of times the tape can be used for cleaning a drive. The default value is 0.
5
Click OK to save the settings and close the dialog box.
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