Before you upgrade your NetVault system, review the following notes:
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See the following table for known issues and their possible workarounds.
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Back up the NetVault Database: The first step in preparing for an upgrade of NetVault Server is to perform a backup of the existing NetVault Database. If an upgrade is unsuccessful, you can reinstall the previous version of NetVault and recover the NetVault Database to enable troubleshooting of the failed upgrade without interfering with an existing backup schedule. |
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Collect machine IDs: When upgrading from release 12.4 or earlier, collect the machine ID of each protected machine. NetVault machine IDs are required to obtain the new license files. If you have a Capacity license, then only your NetVault Server machine ID is required. If you have a Component license, then you need the machine IDs of all Clients machines with licensed plug-ins. |
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Download license files: When upgrading from release 12.4 or earlier, download the .dlv license files for NetVault Server and all licensed plug-ins used in your configuration, and then save the files to your current NetVault Backup Server’s \tmp folder. |
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Close all other NetVault applications: Before starting the upgrade procedure, close all other NetVault applications, such as NetVault Configurator, Workstation Client, and PostgreSQL pgAdmin. If you have opened any configuration file, make sure that the file is closed before you start the upgrade procedure. On Windows, it may also be necessary to close Event Viewer before performing an upgrade. On Windows, close all the command prompts where any of the NetVault directories are browsed. |
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Disable anti-virus software: We recommend that you disable the anti-virus software before installing or upgrading NetVault. The installation process may conflict with the anti-virus software and various NetVault operations may fail to function properly after the installation if you do not disable the anti-virus software. |
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In the Welcome dialog box, review the notes, and click Next to continue. |
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In the License Agreement dialog box, select the I accept the agreement option if you accept all the terms. |
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After the software is successfully installed on the machine, the Setup Completion dialog box is displayed. Click Finish to close the dialog box, and exit the installer. |
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