ControlPoint 8.6 - Administration Guide

Copy/Move Insufficient Permissions Message

Issue

When attempting to perform a copy/move operation, one of the following messages displays:

Access Denied.User must be in Site Collection administrators permission group or Web Application Policy with Full Control!

OR

Only farm administrator can create new Site Collection.

Reason

When ControlPoint default security is in effect, you must be either be a member of the Site Collection Administrator's group or have Full Control permissions in the Web application policy at both the source and destination location.  This applies to all copy/move operations, including Copy/Move Lists and List Items.  (ControlPoint Application Administrators can, however, override ControlPoint default security.

If the copy/move operation involves the creation of a new site collection, you must be a farm administrator at the destination location.

Newly-Created Site Does Not Show Up in Manage SharePoint Groups Picker/Cannot be Scheduled

Issue

For the Manage SharePoint Groups action, a newly-created SharePoint site does not show up :

·in the model or dependent group picker

OR

·after making an association, in the dependent grid.

Possible Reason

After a site is created, SharePoint typically requires several minutes to "catch up" with the operation, so it may not display in the ControlPoint group picker immediately.

Once the site is visible in the group picker, an association can be made; however, the group will not display in the dependent grid—and cannot be scheduled—until Discovery is run.

Resolution

·If the site does not display in the group picker, wait several minutes then refresh the page.

·If, after an association is made, the group does not display in the dependent grid, you can:

§wait for the next nightly Full Discovery to be run

OR

§run an interactive partial Discovery on the Web application containing the newly-created site.

Cannot Run Activity Analysis Using Real-time Data

Issue

I would like to run an activity analysis using real-time data, but the option is not available.

Reason

The Discovery task accumulates and caches activity data that is collected by the nightly SharePoint Usage Analysis tasks. Therefore, activity data is as current as the last time Discovery was run.

Activity Data in Analysis Results is Out of Date

Issue

Results of an analysis run on cached data includes activity data that is not current.

Possible Reasons

·You are requesting data for a date or time period that is older than the ControlPoint cache.  

·The Discovery task has not been run on one or more Web application(s) within the scope of your analysis since the last date reflected in activity data.

·The nightly Discovery job ran before one or more of the SharePoint usage analysis jobs from which it collects data for the cache.

Note that, if the nightly Full Discovery process has not run, a message displays in the ControlPoint application header.  You can compare the date of the last Full Discovery with the date displayed in the analysis results header. (By default, activity data for site collections is reported for a time period that ends on the date of the last Discovery).

If you determine that nightly Discovery has run and the out-of-date activity data is confined to one or more specific Web applications, it may be that the ControlPoint Application Administrator has excluded the Web application(s) from the nightly Discovery process

Resolution

If you have determined that the Discovery task has not run on one or more Web applications, run either a full or partial interactive Discovery  (depending on the situation) then regenerate the analysis.

NOTE:  You can determine whether Web applications have been excluded from the nightly Discovery process by examining the ControlPoint Configuration Setting Web Applications to Exclude from Full Discovery (WAPEXCLUDE).

If you have determined that Discovery has run on all Web applications, check the Central Administration Timer Job Status report to determine when the nightly jobs actually ran.  If one or more of the usage analysis jobs ran after nightly Discovery, it may be necessary to update the nightly Discovery schedule.