We are on a quest to make your information technology work harder for you. That is why we build community-driven software solutions that help you spend less time on IT administration and more time on business innovation. We help you modernize your data center, get you to the cloud quicker and provide the expertise, security and accessibility you need to grow your data-driven business. Combined with Quest’s invitation to the global community to be a part of its innovation, and our firm commitment to ensuring customer satisfaction, we continue to deliver solutions that have a real impact on our customers today and leave a legacy we are proud of. We are challenging the status quo by transforming into a new software company. And as your partner, we work tirelessly to make sure your information technology is designed for you and by you. This is our mission, and we are in this together. Welcome to a new Quest. You are invited to Join the Innovation.
Our logo reflects our story: innovation, community and support. An important part of this story begins with the letter Q. It is a perfect circle, representing our commitment to technological precision and strength. The space in the Q itself symbolizes our need to add the missing piece—you—to the community, to the new Quest.
For sales or other inquiries, visit www.quest.com/contact.
Technical support is available to Quest customers with a valid maintenance contract and customers who have trial versions. You can access the Quest Support Portal at https://support.quest.com.
The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. The Support Portal enables you to:
Get the latest product information, find helpful resources, and join a discussion with the Benchmark Factory team and other community members. Join the Benchmark Factory community at https://www.toadworld.com/products/benchmark-factory-for-databases
Note: The Optional User Registration feature is available when you install Benchmark Factory from the Toad for Oracle suite.
How to opt out
If you registered at the time of installation and you no longer wish to receive monthly newsletters, you may “opt out” of receiving them by following the instructions included in each newsletter or communication or by updating your preferences here: http://quest.com/unsubscribe.
What data is being collected?
When you register you must supply your email address and job role. You may also provide your name and phone number but this is not required. All this information will be stored locally and also be sent to Quest Software in Aliso Viejo, California. Whether or not you choose to register, we will collect your license number for tracking purposes.
Where the data will be stored
All the submitted data will be stored locally on the computer where you have installed the software and in servers located at the Aliso Viejo, California facility in the United States.
How the data will be used
The information that we collect will help Quest Software to deliver a more consistent and personalized customer support and marketing experience. For example, we may use your information to:
How to operate the product without participating
The installation and operation of this product is not impacted by whether or not you register. You may install any product and all the functionality provided by your license will be available.
To prioritize enhancements in future releases, Benchmark Factory collects data about the use of its different features, and periodically, this data is communicated back to us. Initially, this usage data includes an IP address. Upon its receipt at a temporary server in the U.S.A., the IP address is removed, and then the anonymous data is aggregated before it is sent to our servers in California. Our product team analyzes the aggregated data to understand our user community’s preferences and common practices. This analysis influences our future releases.
If you want to view or change your participation in this product improvement program, please see the following instructions.
To initiate participation in the Product Improvement Program
To cancel participation in the Product Improvement Program
You can review the privacy policy at http://www.quest.com/legal/privacy.aspx.
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