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Archive Shuttle 11.0 - Administration Guide

Introduction Configuring Archive Shuttle Using HOTS Using the Archive Shuttle user interface Dashboards Manage Configuration Advanced configuration Monitoring Logging Reporting Journal Transformation migration PowerShell guide Troubleshooting

Support handling of invalid or changed SMTP addresses

Archive Shuttle has the option to handle invalid of changed addresses. A changed address can occur when a primary SMTP address is changed on a user object.

When Archive Shuttle performs an Office 365 Sync operation the user mapping in Journal Commander will be marked as ‘changed address’.

SMTPInvalid

The ‘Repair changed address’ button can be used to update/replace the Primary SMTP Address in all the appropriate Archive Shuttle database tables for the selected user mappings.

If a user mapping is not enabled for import the change of address will be immediate, as there is only a small update required. For a user mapping which is enabled for import the change of address may take a few minutes because there could be a large number of updates required.

Providing accepted domains for a migration

Accepted domains are used in a Journal Transformation configuration to limit which domains are enabled for migration.

Consider a large journal archive where there might be hundreds of SMTP domains contained within messages. If you know you are only interested in:

domain1.com

domain2.com

and no others.

You can set the Accepted Domains in the System Configuration to:

domain1.com

domain2.dom

and only those will be eligible for enabling for migration.

Why legal hold needs to be applied for data retention after migration

As part of any Archive Shuttle migration, all active user mailboxes must be put on litigation hold prior to any migration activity. This is not done by the product. It should be applied before migration begins and remain in place until the end of the migration project. By default Archive Shuttle does not allow migration to active user accounts during Journal Transformation if litigation hold is not applied.

·Preserve mailbox items deleted by users or automatic deletion processes such as MRM

·Preserve items indefinitely or for a specific duration

·Enable In-Place eDiscovery searches of items placed on hold

Once litigation hold is enabled the storage quota for the Recoverable Items folder is automatically increased from 30 GB to 100 GB for the primary mailbox and unlimited for the EOA (Auto expanding feature is required)

Automatically identifty known distribution lists and mark them as such

Under Journal Transformation, in the user interface, there is an option called ‘Auto-creation Rules Management’. This option allows an operator to create rules around email addresses to identify certain email addresses as distribution lists.

Operators can add a rule to automatically mark ‘mailboxes’ matching the expression as distribution lists. Recipients are evaluated frequently and compared against a list of known distribution lists for their organization. When a match is made that recipient is marked as ‘set as distribution list’ in the solution automatically.

JTDL

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