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Active Administrator 8.6.2 - User Guide

Active Administrator Overview User Provisioning Certificates Security & Delegation  Active Directory Health
Switching to Active Directory Health Using the Active Directory Health landing page Installing Active Directory Health Analyzer agents Using the Active Directory Health Analyzer agent configuration utility Excluding domain controllers Managing the Remediation Library Analyzing Active Directory health Analyzing Azure Active Directory Managing Active Directory Health Analyzer alerts Managing alert notifications Pushing alerts to System Center Operations Manager and SNMP managers Managing monitored domain controllers Managing data collectors Active Directory Health Templates Managing Active Directory Health Analyzer agents Using the Troubleshooter Recovering Active Directory Health data
Auditing & Alerting Group Policy Active Directory Recovery Active Directory Infrastructure DC Management DNS Management Configuration
Using the Configuration landing page Managing tasks Defining role-based access Setting email server options Configuring SCOM and SNMP Settings Setting notification options Setting Active Template options Setting agent installation options Setting recovery options Setting GPO history options Setting certificate configuration Setting service monitoring policy Managing archive databases Migrating data to another database Setting a preferred domain controller Setting up workstation logon auditing Managing configuration settings Setting user options Managing the Active Directory server
Diagnostic Console Alerts Appendix
Domain controller alerts
Active Directory Certificate Services service is not running Active Directory Domain Services is not running Active Directory Web Services service is not running Consecutive replication failures DC cache hits DC DIT disk space DC DIT log file disk space DC LDAP load DC LDAP response too slow DC Memory Usage DC properties dropped DC RID pool low DC SMB connections DC SYSVOL disk space DC time sync lost Detected NO_CLIENT_SITE record DFS Replication service not running DFS service is not running DFSR conflict area disk space DFSR conflict files generated DFSR RDC not enabled DFSR sharing violation DFSR staged file age DFSR staging area disk space DFSR USN records accepted DFSRS CPU load DFSRS unresponsive DFSRS virtual memory DFSRS working set DNS Client Service is not running Domain controller CPU load Domain controller page faults Domain controller unresponsive File Replication Service is not running File replication (NTFRS) staging space free in kilobytes GC response too slow Group policy object inconsistent Hard disk drive Intersite Messaging Service is not running Invalid primary DNS domain controller address Invalid secondary DNS domain controller address KDC service is not running LSASS CPU load LSASS virtual memory LSASS working set Missing SRV DNS record for either the primary or secondary DNS server NETLOGON not shared NetLogon service is not running Orphaned group policy objects exist Physical memory Power supply Primary DNS resolver is not responding Secondary DNS resolver is not responding Security Accounts Manager Service is not running SRV record is not registered in DNS SYSVOL not shared W32Time service is not running Workstation Service is not running
Domain alerts Site alerts Forest alerts Azure Active Directory Connect alerts
Event Definitions PowerShell cmdlets

Viewing alerts and alert history

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Viewing alerts and alert history

The Active Directory Health Analyzer Alerts page is divided into two areas. The top pane displays current alerts and the bottom pane displays alert history.

To view alerts and alert history
1
Select Active Directory Health | Alerts.

The Current Alerts area displays the current alerts for the monitored domain controllers and domains with the total number of alters indicated next to the Alerts Count in the header. By default, the list of active alerts automatically refreshes every 30 seconds. A lightning bolt indicates a remediation is attached to the alert.

To disable automatic refresh, clear the Auto refresh active alerts check box.

The Alert History area displays the 50 newest current and cleared alerts, filtered by date range for the previous day.

By default, the Alert History displays alerts from the Live Active Administrator database. To view alerts from the Active Administrator® archive database, choose the source of the Alert History.
To hide the Alert History pane, click . To show the Alert History area, click .

Table 50. Alert details menu options

Option

Description

Alert Settings

Edit alert settings. See Setting alerts.

Notifications

View the recipients of the listed notifications.

Copy

Copy a selected alert to the clipboard.

Table 51. Alerts menu options

Option

Description

Refresh

Refresh the list of active alerts.

Copy Active Alert

Copy a selected alert to the clipboard.

Copy Alert History

Copy a selected alert history item to the clipboard.

Filter History

Filter the list of alert history. See Filtering alert history.

Alert History Report

Generate an alert history report. See Generating an alert history report.

Notifications

Add, edit, or remove notifications. See Managing alert notifications.

Limiter

Limit the number of notifications. See Limiting alert notifications.

Grouping

Add or remove grouping the alerts by severity, alert name, or object name.

Table 52. Alerts shortcut links options

Option

Description

Details

View the details of the selected alert.

Copy

Copy the selected alert to the clipboard.

Create Notification

Create a notification in which the selected alert should be included. See Creating alert notifications.

Add To Notification

Set the notifications in which the selected alert should be included.

- OR -

Use the shortcut links to manage the list of historical alerts.

Table 53. Alerts shortcut links options

Option

Description

Details

View the details of the selected alert.

Copy

Copy the selected alert to the clipboard.

 

Filtering alert history

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Filtering alert history

You can display all alerts or filter the list to display only those alerts for a specific date, date range, domain, or domain controller. You also can filter the list for specific alerts and by severity.

To filter alert history
1
Select Active Directory Health | Alerts.
3
Click Filter History.
5
To filter the list of alerts, select Filter by alerts. Use Select All and Clear All to help you select the alerts to display in the Alert History area.
6
To filter the list by severity, select Filter by severity, and choose the levels of alerts to display in the Alert History pane.
8
Click OK. A banner displays the filters that are in effect for the Alert History area.

Generating an alert history report

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Generating an alert history report

You can generate a report of the alert history and display it in a report editor, send the report in an email, or save the report to a file.

To generate an alert history report
1
Select Active Directory Health | Alerts.
3
Click Alert History Report.
5
To filter the list of alerts, select Filter by alerts. Use Select All and Clear All to help you select the alerts to display in the Alert History area.
6
To filter the list by severity, select Filter by severity, and choose the levels of alerts to display in the Alert History pane.

To display the report in a report editor

a
Select Interactive.
b

To send the report in an email

a
Select Delivery report, if necessary.
e
Open the Email tab, if necessary.
i

To save the report to a file

a
Select Delivery report, if necessary.
e
Open the Save to Folder tab.
f
Click Add.
h
Click OK.

Muting alerts

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Muting alerts

If you know about an upcoming maintenance to the system or some other event that may cause a lot of unnecessary alerts, you can mute the collection of alerts or set a schedule to mute the alerts. During the mute period, no alerts are collected into the Active Administrator® database and no alert notifications are sent. If you forget to remove the mute, the mute is cleared automatically after one hour.

You can mute all alerts or just alerts for a specific forest, domain, domain controller, or site. The Mute button displays on each window in the Active Directory Health Analyzer. If you are viewing health for a specific object, the Mute button will mute the alerts for that object. For example, if you are viewing a specific site and you click Mute, only the alerts for that site are muted.

Table 54. Muting alerts

Mute type

Forest alerts

Domain alerts

DC alerts

Site alerts

All

Muted

Muted

Muted

Muted

Forest

Muted

Alerts sent

Alerts sent

Alerts sent

Forest + domain controllers + sites

Muted

Muted

Muted

Muted

Domain

Alerts sent

Muted

Alerts sent

Alerts sent

Domain + domain controllers

Alerts sent

Muted

Muted

Alerts sent

Domain controller

Alerts sent

Alerts sent

Muted

Alerts sent

Site

Alerts sent

Alerts sent

Alerts sent

Muted

To mute alerts
1
Select Active Directory Health | Alerts.
3
Click Mute.
4
Click Yes to confirm the mute.

A heading displays on every analyzer page to indicate what object is muted, the time it was muted, and by whom it was muted. If more than one object is muted, only the number of muted objects displays. The mute automatically clears after one hour.

To open the Mute dialog, click Details. You can mute the object again if the mute is about to expire or clear a selected mute or all mutes. See Clearing mutes.
To schedule muting alerts
1
Select Active Directory Health | Analyzer.
3
Click Schedule Mute.
4
If scheduling a mute for a forest object, optionally select Include sites, domains and domain controllers to also mute their alerts.

- OR -

If scheduling a mute for a domain object, optionally select Include all domain controllers to also mute their alerts.

5
Optionally, enter the Reason the alerts are being muted.
6
Set the Start and End dates and times for the alerts to be muted.
7
Optionally, select Override manual mutes to override existing mutes during the scheduled mute.
8
Optionally, select Do not save observed values to suppress saving details of the alerts that occur during the scheduled mute in the database.
9
Click Schedule to create the scheduled mute.
To view and modify a scheduled mute
1
Select Active Directory Health | Analyzer.
2
Click Mute Schedule.
3
Optionally, select a schedule and click Edit to change the schedule details.
4
Optionally, select a schedule and click Remove to delete the schedule.
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