Following NetVault Backup Server 11.x restart from the Web UI, backup jobs running via firewall will fail.
If the NetVault Server service is restart via nvconfigurator or Windows Services instead, the same jobs complete successfully.
This issue has been identified under NVBU-15921 and only happens under the following conditions:
- Using NetVault Backup Server 11.x on Windows Server.
- Using the Web UI "Restart Services" option to restart NetVault.
For more information on this topic, please see the Administration Module 1 Introduction to NetVault Backup-Web-based Training
As workaround, when restarting the NVBU service is required, please ensure it is done via the following options:
- NVBU nvconfigurator (no longer available starting version NVBU 11.3)
- txtconfig command under <<NVBU>>/bin
- Windows "Services(services.msc)"
