The Office365RestoreEVForeignShortcuts command may fail with the error: 'EWS configuration is either not set for an Office 365 mailbox or is null.'
Example:
2025-09-08 12:40:19Z| 2840|ServerName| 4|TRACE| ProcessCommand|Processing Command Office365RestoreEVForeignShortcuts
2025-09-08 12:40:19Z| 2840|ServerName| 4|TRACE| Execute|>> Office365RestoreEVForeignShortcuts
2025-09-08 12:40:19Z| 2840|ServerName| 4|ERROR| Execute|EWS configuration is not for Office 365 mailbox or is null. [TestUser@domain.com]
2025-09-08 12:40:19Z| 2840|ServerName| 4|ERROR| Execute|Unable to successfully perform action Office365RestoreEVForeignShortcuts Void Execute(ArchiveShuttle.Common.Resources.ModuleCommand)
EWS configuration is not for Office 365 mailbox or is null. [TestUser@domain.com]
at ArchiveShuttle.Module.ShortcutPostprocessModule40.CommandExecution.Ews.RestoreShortcut.Office365RestoreEVForeignShortcutsCommandExecutor.Execute(ModuleCommand command)
Upgrading Archive Shuttle to version 11.5.45253.1. will resolve this issue.
A configuration value has been changed, so the Office365RestoreEVForeignShortcuts command will no longer check Exchange On Prem mailboxes. It will now check only Office 365 mailboxes.