Cannot log into Foglight Console. Error: "Failed to load users/passwords/role files" (4313534)

Chatee ahora con Soporte

Regresar

Comentarios enviados

¿Este artículo solucionó su problema?

Seleccionar calificación

Título

Cannot log into Foglight Console. Error: "Failed to load users/passwords/role files"
Descripción

It is not possible to log into the Foglight Management Server. Foglight states within the login screen that login credentials are incorrect. When inspecting the FMS Management Server logs the following can be seen:
2011-04-18 11:34:46.978 ERROR [http-0.0.0.0-8443-2] org.jboss.security.auth.spi.UsersRolesLoginModule - Failed to load users/passwords/role files
java.io.IOException: No properties file: users.properties or defaults: defaultUsers.properties found
Resolución

Ensure the DiagnosticSnapshot file in the FMS Support Bundle has the following entry:
-- Starting at: Mon Apr 18 14:59:22 CEST 2011 --
---- com.quest.nitro:service=NitroSecurityService
...
attr DefaultDomainName = fgl-web-console

If this value has been changed by the user, it is one major cause as to why a user is unable to log into Foglight. If the value is different to the above, please change it accordingly by carrying out the following procedure:

1). Shut down the FMS
2). Execute the following command on the DB:

update sec_jaas_ldap_config
set secdomainname = 'fgl-web-console'
where jaassourceuuid = '3544adcb-9b5a-4f81-a347-8536d05c71ad';

3). Restart FMS

Comentarios enviados

¿Este artículo solucionó su problema?

Seleccionar calificación

Contenido recomendado

Producto(s):: Foglight
5.6.11, 5.6.10, 5.6.7, 5.6.5, 5.6.4, 5.6.3, 5.6.2; Foglight for Virtualization Enterprise Edition
6.5

Historial del artículo:: Creado el: 4/28/2011
Última actualización: 5/7/2023

Título