False alarms for Oracle database connections are being fired. The database connections do connect however the connections take a long time.
The alarms are in the following format for multiple databases:
Message: Usability Connection Availability. The connection to the instance failed. Failed to establish an Oracle JDBC connection protocol. Reason: Unknown Host "HOSTNAME.DOMAIN.COM".. [Oracle Error Code = 17002. SQL state : 08006].
Rule: DBO - Usability Connection Availability INSTANCENAME
Next steps: alarms ceased, customer is checking on the ability to edit credentials
Caused by: com.quest.qsi.fason.core.errorhandling.AgentConnectionException: Timeout occurred: 45[seconds] - Profile:SSH Connection Profile {Host = HOSTNAME.DOMAIN.COM, Agent = RAC-NODE-HOSTNAME-INSTANCENAME, Port = 22, Environment = {}}
Increase the timeout duration in the database agent