How to Fast Switch via organization drop-down menu (4293927)

In order for ORGs to be accessible via a drop-down menu (Organization Menu), it is necessary to make sure that the user passwords match in every ORG. It is possible to log into each ORG and manually change the user's password or reset the default admin user password from the console (using the netdiag login).

To change the password manually:

1. Log into the ORG that needs a password reset (with a user that has an administrator role)
2. Go to Settings | Users
3. Click on the name of the user to open the User Detail page
4. Scroll down to Password and type out the password twice
5. Click Save

To change a default admin password via the console:

1. First it is necessary to obtain the ORG ID number by logging into the System Console | Organizations and hover the mouse over the name of the ORG (full URL ending in the ID number will display in the bottom left-hand corner of the browser). Details here.
2. Log into the console with the following username/password: netdiag/netdiag
3. Type reset_admin_password and hit Enter
4. Type y (yes) or n (no) to the question: Reset system-level Admin? Hit Enter.
5. Type y (yes), n (no), or a (yes to all) for the first ORG and any subsequent ORG
6. Type logout and hit Enter when all password resets are done

Once the passwords match, it is necessary to logout and back in to see the available ORGs via the organization drop-down menu (fast switch). Please also note that in order to use this feature, it is first necessary to enable the setting "Show organization menu in admin header" from the System Console | Settings | General Settings.


Note: Opening several tabs on the same browser, between SystemUI and Admin/User UI will cause both sessions to kick each other out due to session mismatch. This is by design to avoid unauthorized access by session hijacking.  To use both at the same time, open them on separate browsers (For example, Chrome & Edge). Two separate windows on the same browser will still kick both sessions.