When running the Content and Attachment gathering you may receive the error "Server MAPI is required to run the content and attachment gatherings. Since server MAPI was not found, the gathering cannot continue".
This can be caused by having the Exchange 2007 Management console installed on the MessageStats task execution server.
WORKAROUND:
To resolve this issue you need to install Exchange System Manager on this machine. Exchange System Manager (ESM) is a part of exchange 2003 server installation binaries. In order to install it, you need to run installation of exchange 2003 server, and specify custom setup options.
If Exchange System Manager (ESM) is not available, then you need to uninstall the Exchange Management Console and reinstall the Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1 that can be downloaded from http://www.microsoft.com/downloads/details.aspx?FamilyID=e17e7f31-079a-43a9-bff2-0a110307611e&DisplayLang=en
This option is not applicable if you have MessageStats Report Pack for Windows Mobile installed, as Exchange Management Console is required for this report pack. In this case, please contact Quest support to open case for this problem.
STATUS:
Waiting for fix in a future release of MessageStats.
